Professional Medical Management, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 15 |
| 2015 | 21 |
| 2016 | 22 |
| 2017 | 14 |
| 2018 | 27 |
| 2019 | 19 |
| 2020 | 29 |
| 2021 | 27 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 6 |
| 2025 | 2 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Professional Medical Management, Inc.
172 debt-collection complaints against Professional Medical Management, Inc. appear in the CFPB record - 86.4% of the 199 complaints filed about this entity. The 21 states and territories represented make this a multi-state operation by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Written notification about debt," a reasonable starting point for understanding recurring friction with this collector.
77.4% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is materially below the 95% benchmark, persistently late responses are among the strongest predictors of CFPB supervisory action against debt collectors. Of resolved cases, 83.9% closed with monetary or non-monetary relief to the consumer, which is a relatively high relief ratio for the debt-collection segment. Consumers formally disputed the company's response in 27.1% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Professional Medical Management, Inc. have?
The CFPB has logged 172 debt-collection complaints against Professional Medical Management, Inc., 86.4% of all complaints filed against this company.
Does Professional Medical Management, Inc. respond to complaints on time?
Professional Medical Management, Inc. has a 77.4% timely response rate. That trails the 95% industry benchmark by a wide margin.
Does Professional Medical Management, Inc. provide relief to consumers?
Of resolved complaints against Professional Medical Management, Inc., 83.9% ended with consumer relief of some kind. This is a relatively high relief rate.
What type of debt does Professional Medical Management, Inc. primarily collect?
Professional Medical Management, Inc. primarily collects "Medical debt" based on CFPB complaint data. The full breakdown of debt types is shown above.
What rights do I have against Professional Medical Management, Inc.?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Professional Medical Management, Inc. active?
Professional Medical Management, Inc. has received consumer complaints from 21 states and territories, based on CFPB data.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.