J J Marshall & Associates, Inc
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-J-J-MARSHALL-ASSOC J J Marshall & Associates, Inc
207 DC complaints · rank #361/656 · 99.2% timely
- DC 207
- RANK #361/656
- TIMELY 99.2%
- RELIEF 0%
- DISPUTE 33.3%
- STATES 26
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Lanier Collections Agency
Volume peers
Photo peer: Lanier Collections Agency and Services Inc (207)
J J Marshall & Associates, Inc's 207 debt-collection complaints sit next to Lanier Collections Agency and Services Inc (207) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for J J Marshall →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 13 |
| 2017 | 6 |
| 2018 | 11 |
| 2019 | 16 |
| 2020 | 10 |
| 2021 | 12 |
| 2022 | 23 |
| 2023 | 28 |
| 2024 | 56 |
| 2025 | 55 |
| 2026 | 22 |
Complaints by State (Top 15)
What the CFPB Record Shows for J J Marshall & Associates, Inc
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, J J Marshall & Associates, Inc ranks #361 of 656 debt collectors by debt-collection complaint volume (45th percentile), using the same dc_complaints sort as the Collectors directory. The CFPB has logged 207 debt-collection complaints against J J Marshall & Associates, Inc, 80.9% of the 256 complaints filed against this entity overall. Consumers in 26 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
99.2% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 33.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for J J Marshall & Associates, Inc → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for J J Marshall & Associates, Inc: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (207 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (33.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does J J Marshall & Associates, Inc have?
207 debt-collection complaints name J J Marshall & Associates, Inc in this CFPB extract - corpus rank #361/656.
Does J J Marshall & Associates, Inc respond to CFPB complaints on time?
J J Marshall & Associates, Inc's timely response rate on CFPB complaints is 99.2%.
What issue do consumers cite most about J J Marshall & Associates, Inc?
"Attempts to collect debt not owed" is the leading issue tag on J J Marshall & Associates, Inc's CFPB complaint record.
How should I read J J Marshall & Associates, Inc's CFPB complaint record?
J J Marshall & Associates, Inc's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.