Malen & Associates, p.c.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
CFPB collection forwarding receipt
Forwarded record DC-MALEN-ASSOCIATES-P Malen & Associates, p.c.
93 DC complaints · rank #619/656 · 88.5% timely
- DC 93
- RANK #619/656
- TIMELY 88.5%
- RELIEF 7.7%
- DISPUTE 14.3%
- STATES 5
- ISSUE Took or threatened to take…
- RESP Closed with explanation
- PHOTO S & S Recovery, Inc.
Volume peers
Photo peer: S & S Recovery, Inc. (93)
Malen & Associates, p.c.'s 93 debt-collection complaints sit next to S & S Recovery, Inc. (93) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Malen & Associates, p.c. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 5 |
| 2016 | 7 |
| 2017 | 4 |
| 2018 | 7 |
| 2019 | 9 |
| 2020 | 6 |
| 2021 | 6 |
| 2022 | 3 |
| 2023 | 10 |
| 2024 | 14 |
| 2025 | 30 |
| 2026 | 3 |
Complaints by State (Top 15)
What the CFPB Record Shows for Malen & Associates, p.c.
Malen & Associates, p.c. sits at #619 of 656 debt collectors in this extract by debt-collection complaint volume (6th percentile), the same ordering shown on /collectors. The CFPB has logged 93 debt-collection complaints against Malen & Associates, p.c., 89.4% of the 104 complaints filed against this entity overall. Consumers in 5 states and territories have filed reports, putting this collection operation in geographically focused territory by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 88.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. 7.7% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 14.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Malen & Associates, p.c. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Malen & Associates, p.c.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (93 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (14.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does Malen & Associates, p.c. have?
93 debt-collection complaints name Malen & Associates, p.c. in this CFPB extract - corpus rank #619/656.
Does Malen & Associates, p.c. respond to CFPB complaints on time?
The timely-response rate for Malen & Associates, p.c. in this extract is 88.5%.
What issue do consumers cite most about Malen & Associates, p.c.?
The most-cited issue in complaints about Malen & Associates, p.c. is "Took or threatened to take negative or legal action."
How should I read Malen & Associates, p.c.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Malen & Associates, p.c.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.