NPAS, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-NPAS-INC NPAS, Inc.
135 DC complaints · rank #515/656 · 99.3% timely
- DC 135
- RANK #515/656
- TIMELY 99.3%
- RELIEF 0%
- DISPUTE n/a
- STATES 28
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Fairway Capital Recovery, L…
Volume peers
Photo peer: Fairway Capital Recovery, LLC (135)
NPAS, Inc.'s 135 debt-collection complaints sit next to Fairway Capital Recovery, LLC (135) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for NPAS, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 19 |
| 2019 | 32 |
| 2020 | 7 |
| 2021 | 9 |
| 2022 | 14 |
| 2023 | 8 |
| 2024 | 19 |
| 2025 | 18 |
| 2026 | 9 |
Complaints by State (Top 15)
What the CFPB Record Shows for NPAS, Inc.
NPAS, Inc. sits at #515 of 656 debt collectors in this extract by debt-collection complaint volume (22nd percentile), the same ordering shown on /collectors. NPAS, Inc. has 135 debt-collection complaints on file with the CFPB, which represents 100% of the 135 total complaints the Bureau has received about this entity. Reports have originated from consumers in 28 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 99.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for NPAS, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for NPAS, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (135 here).
Frequently asked questions
How many CFPB debt-collection complaints does NPAS, Inc. have?
NPAS, Inc. has 135 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #515 of 656 collectors by that volume.
Does NPAS, Inc. respond to CFPB complaints on time?
The timely-response rate for NPAS, Inc. in this extract is 99.3%.
What issue do consumers cite most about NPAS, Inc.?
The most-cited issue in complaints about NPAS, Inc. is "Attempts to collect debt not owed."
How should I read NPAS, Inc.'s CFPB complaint record?
NPAS, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.