Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-PROFESSIONAL-BUREA Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
280 DC complaints · rank #288/656 · 83.8% timely
- DC 280
- RANK #288/656
- TIMELY 83.8%
- RELIEF 0%
- DISPUTE 11.9%
- STATES 40
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Nelson Cruz & Associates LLC
Volume peers
Photo peer: Nelson Cruz & Associates LLC (281)
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's 280 debt-collection complaints sit next to Nelson Cruz & Associates LLC (281) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Professional Bureau →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 17 |
| 2015 | 12 |
| 2016 | 19 |
| 2017 | 41 |
| 2018 | 61 |
| 2019 | 80 |
| 2020 | 49 |
| 2021 | 49 |
| 2022 | 13 |
| 2023 | 6 |
| 2025 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch ranks #288 of 656 debt collectors by debt-collection complaint volume (56th percentile), using the same dc_complaints sort as the Collectors directory. The CFPB has logged 280 debt-collection complaints against Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch, 79.8% of the 351 complaints filed against this entity overall. Consumers in 40 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
83.8% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 11.9% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (280 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (11.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch have?
The CFPB extract lists 280 debt-collection complaints against Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch (#288 of 656 collectors by volume).
Does Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch respond to CFPB complaints on time?
The timely-response rate for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch in this extract is 83.8%.
What issue do consumers cite most about Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch?
The most-cited issue in complaints about Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch is "Attempts to collect debt not owed."
How should I read Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's CFPB complaint record?
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.