Van Ru Credit Corporation
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Federal student loan
CFPB collection forwarding receipt
Forwarded record DC-VAN-RU-CREDIT-CORP Van Ru Credit Corporation
190 DC complaints · rank #403/656 · 98.6% timely
- DC 190
- RANK #403/656
- TIMELY 98.6%
- RELIEF 69.7%
- DISPUTE 11.9%
- STATES 36
- ISSUE Cont'd attempts collect deb…
- RESP Closed with non-monetary re…
- PHOTO Collins Asset Group, LLC
Volume peers
Photo peer: Collins Asset Group, LLC (190)
Van Ru Credit Corporation's 190 debt-collection complaints sit next to Collins Asset Group, LLC (190) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Van Ru Credit Corporation →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 28 |
| 2014 | 63 |
| 2015 | 54 |
| 2016 | 37 |
| 2017 | 22 |
| 2018 | 12 |
| 2019 | 3 |
| 2022 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for Van Ru Credit Corporation
PlainCredit places Van Ru Credit Corporation at #403 of 656 debt collectors by CFPB debt-collection complaint volume (39th percentile), matching the Collectors directory ranking. 190 debt-collection complaints against Van Ru Credit Corporation appear in the CFPB record - 86% of the 221 complaints filed about this entity. The 36 states and territories represented make this a multi-state operation by complaint volume. "Federal student loan" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
98.6% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That clears the industry benchmark, a sign the intake process is functioning on schedule. 69.7% of resolved cases against this company closed with some form of consumer relief, a relatively high ratio for the debt-collection segment. Consumers formally disputed the company's response in 11.9% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Van Ru Credit Corporation → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Van Ru Credit Corporation: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (190 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (11.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does Van Ru Credit Corporation have?
Van Ru Credit Corporation has 190 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #403 of 656 collectors by that volume.
Does Van Ru Credit Corporation respond to CFPB complaints on time?
CFPB complaints against Van Ru Credit Corporation show a 98.6% timely-response rate.
What issue do consumers cite most about Van Ru Credit Corporation?
Consumers most often name "Cont'd attempts collect debt not owed" when complaining about Van Ru Credit Corporation.
How should I read Van Ru Credit Corporation's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.