Riverwalk Financial Corporation
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Auto debt
CFPB collection forwarding receipt
Forwarded record DC-RIVERWALK-FINANCIA Riverwalk Financial Corporation
459 DC complaints · rank #196/656 · 74% timely
- DC 459
- RANK #196/656
- TIMELY 74%
- RELIEF 0.5%
- DISPUTE 11.9%
- STATES 43
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Fidelity Capital Holdings,…
Volume peers
Photo peer: Fidelity Capital Holdings, Inc (463)
Riverwalk Financial Corporation's 459 debt-collection complaints sit next to Fidelity Capital Holdings, Inc (463) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Riverwalk Financial Corpora… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 31 |
| 2017 | 114 |
| 2018 | 236 |
| 2019 | 130 |
| 2020 | 107 |
| 2021 | 8 |
| 2022 | 2 |
| 2023 | 3 |
| 2025 | 5 |
Complaints by State (Top 15)
What the CFPB Record Shows for Riverwalk Financial Corporation
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Riverwalk Financial Corporation ranks #196 of 656 debt collectors by debt-collection complaint volume (70th percentile), using the same dc_complaints sort as the Collectors directory. 459 debt-collection complaints against Riverwalk Financial Corporation appear in the CFPB record - 74.5% of the 616 complaints filed about this entity. The 43 states and territories represented make this a nationwide operation by complaint volume. The most common debt type behind these complaints is "Auto debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 74%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly - persistently late responses are among the strongest predictors of CFPB supervisory attention toward debt collectors. Among resolved cases, 0.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 11.9% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Riverwalk Financial Corporation → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Riverwalk Financial Corporation: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (459 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (11.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does Riverwalk Financial Corporation have?
The CFPB extract lists 459 debt-collection complaints against Riverwalk Financial Corporation (#196 of 656 collectors by volume).
Does Riverwalk Financial Corporation respond to CFPB complaints on time?
The timely-response rate for Riverwalk Financial Corporation in this extract is 74%.
What issue do consumers cite most about Riverwalk Financial Corporation?
Consumers most often name "Attempts to collect debt not owed" when complaining about Riverwalk Financial Corporation.
How should I read Riverwalk Financial Corporation's CFPB complaint record?
Riverwalk Financial Corporation's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.