Riverwalk Financial Corporation
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Auto debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 25 |
| 2017 | 109 |
| 2018 | 232 |
| 2019 | 128 |
| 2020 | 105 |
| 2021 | 7 |
| 2022 | 2 |
| 2023 | 3 |
| 2025 | 5 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Riverwalk Financial Corporation
459 debt-collection complaints against Riverwalk Financial Corporation appear in the CFPB record - 74.5% of the 616 complaints filed about this entity. The 43 states and territories represented make this a nationwide operation by complaint volume. The most common debt type behind these complaints is "Auto debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 74%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly - persistently late responses are among the strongest predictors of CFPB supervisory attention toward debt collectors. Among resolved cases, 0.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 11.9% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Riverwalk Financial Corporation have?
The CFPB has logged 459 debt-collection complaints against Riverwalk Financial Corporation, 74.5% of all complaints filed against this company.
Does Riverwalk Financial Corporation respond to complaints on time?
Riverwalk Financial Corporation's CFPB timely-response rate is 74%. This is below the typical industry benchmark.
Does Riverwalk Financial Corporation provide relief to consumers?
Of resolved complaints against Riverwalk Financial Corporation, 0.5% ended with consumer relief of some kind.
What type of debt does Riverwalk Financial Corporation primarily collect?
"Auto debt" is the debt type Riverwalk Financial Corporation is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Riverwalk Financial Corporation?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Riverwalk Financial Corporation active?
CFPB data shows consumer complaints against Riverwalk Financial Corporation from 43 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.