Professional Debt Mediation, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 10 |
| 2014 | 59 |
| 2015 | 61 |
| 2016 | 65 |
| 2017 | 120 |
| 2018 | 90 |
| 2019 | 75 |
| 2020 | 82 |
| 2021 | 143 |
| 2022 | 200 |
| 2023 | 213 |
| 2024 | 253 |
| 2025 | 463 |
| 2026 | 130 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Professional Debt Mediation, Inc.
Professional Debt Mediation, Inc. has 1,580 debt-collection complaints on file with the CFPB, which represents 80.4% of the 1,964 total complaints the Bureau has received about this entity. Reports have originated from consumers in 47 states and territories, making this a nationwide collection operation as measured by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
82.8% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 0.1% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 16.5% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Professional Debt Mediation, Inc. have?
Professional Debt Mediation, Inc. has 1,580 debt collection complaints filed with the CFPB, representing 80.4% of all complaints against this company.
Does Professional Debt Mediation, Inc. respond to complaints on time?
82.8% of the CFPB complaints against Professional Debt Mediation, Inc. get a response within the expected window.
Does Professional Debt Mediation, Inc. provide relief to consumers?
0.1% of resolved complaints against Professional Debt Mediation, Inc. were closed with some form of consumer relief (monetary or non-monetary).
What type of debt does Professional Debt Mediation, Inc. primarily collect?
Based on CFPB complaint records, Professional Debt Mediation, Inc.'s primary debt type is "Other debt"; the complete breakdown is shown above.
What rights do I have against Professional Debt Mediation, Inc.?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Professional Debt Mediation, Inc. active?
CFPB data shows consumer complaints against Professional Debt Mediation, Inc. from 47 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.