2026 data Public-data reference. official source

Monarch Recovery Holdings, Inc.

Open-data reference.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

517
Debt Collection Complaints
89.3%
of All Complaints
99%
Timely Response
4.7%
Closed with Relief

Debt Collection Complaint Breakdown

I do not know 193
Other debt 120
Credit card debt 105
Credit card 52
Other (i.e. phone, health club, etc.) 19
Medical debt 8
Private student loan debt 6
Telecommunications debt 4
Medical 3
Federal student loan debt 2
Payday loan 2
Auto debt 2
Rental debt 1

Top Complaint Issues

1.Attempts to collect debt not owed 171
2.Communication tactics 76
3.Written notification about debt 74
4.Cont'd attempts collect debt not owed 61
5.False statements or representation 58
6.Took or threatened to take negative or legal action 23
7.Incorrect information on your report 18
8.Improper use of your report 17
9.Improper contact or sharing of info 17
10.Threatened to contact someone or share information improperly 14

Company Responses

Closed with explanation 552
Closed with non-monetary relief 27
Consumers who disputed the response 16.5%
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2013 17
2014 33
2015 36
2016 26
2017 17
2018 26
2019 13
2020 33
2021 44
2022 30
2023 51
2024 73
2025 141
2026 39

Complaints by State (Top 15)

New York 84
California 61
Massachusetts 55
Georgia 41
Texas 35
Florida 34
New Jersey 29
Ohio 20
Pennsylvania 16
Tennessee 14
North Carolina 13
Arizona 13
Minnesota 12
Maryland 11
Indiana 10

Other Complaint Types

Credit reporting or other personal consumer reports - Credit reporting 29
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 16
Debt or credit management - Debt settlement 5
Credit card - General-purpose credit card or charge card 4
Checking or savings account - Checking account 2
Credit card 2
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for Monarch Recovery Holdings, Inc.

Monarch Recovery Holdings, Inc. has 517 debt-collection complaints on file with the CFPB, which represents 89.3% of the 579 total complaints the Bureau has received about this entity. Reports have originated from consumers in 46 states and territories, making this a nationwide collection operation as measured by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

The company's timely response rate is 99%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 4.7% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 16.5% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does Monarch Recovery Holdings, Inc. have?

Monarch Recovery Holdings, Inc. has 517 debt collection complaints filed with the CFPB, representing 89.3% of all complaints against this company.

Does Monarch Recovery Holdings, Inc. respond to complaints on time?

99% of the CFPB complaints against Monarch Recovery Holdings, Inc. get a response within the expected window. This is considered excellent.

Does Monarch Recovery Holdings, Inc. provide relief to consumers?

Of resolved complaints against Monarch Recovery Holdings, Inc., 4.7% ended with consumer relief of some kind.

What type of debt does Monarch Recovery Holdings, Inc. primarily collect?

"Other debt" is the debt type Monarch Recovery Holdings, Inc. is most associated with in CFPB complaint data - see the full breakdown above.

What rights do I have against Monarch Recovery Holdings, Inc.?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is Monarch Recovery Holdings, Inc. active?

Monarch Recovery Holdings, Inc. has received consumer complaints from 46 states and territories, based on CFPB data.

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.