Credit Service Company, INC
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-CREDIT-SERVICE-COM Credit Service Company, INC
190 DC complaints · rank #403/656 · 99% timely
- DC 190
- RANK #403/656
- TIMELY 99%
- RELIEF 0%
- DISPUTE 20%
- STATES 23
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Collins Asset Group, LLC
Volume peers
Photo peer: Collins Asset Group, LLC (190)
Credit Service Company, INC's 190 debt-collection complaints sit next to Collins Asset Group, LLC (190) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Credit Service Company, INC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 8 |
| 2016 | 18 |
| 2017 | 21 |
| 2018 | 30 |
| 2019 | 15 |
| 2020 | 17 |
| 2021 | 28 |
| 2022 | 12 |
| 2023 | 4 |
| 2024 | 15 |
| 2025 | 23 |
| 2026 | 9 |
Complaints by State (Top 15)
What the CFPB Record Shows for Credit Service Company, INC
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Credit Service Company, INC ranks #403 of 656 debt collectors by debt-collection complaint volume (39th percentile), using the same dc_complaints sort as the Collectors directory. Credit Service Company, INC has 190 debt-collection complaints on file with the CFPB, which represents 90.5% of the 210 total complaints the Bureau has received about this entity. Reports have originated from consumers in 23 states and territories, making this a multi-state collection operation as measured by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 99%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 20% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Credit Service Company, INC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Service Company, INC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (190 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (20% here).
Frequently asked questions
How many CFPB debt-collection complaints does Credit Service Company, INC have?
The CFPB extract lists 190 debt-collection complaints against Credit Service Company, INC (#403 of 656 collectors by volume).
Does Credit Service Company, INC respond to CFPB complaints on time?
Credit Service Company, INC's timely response rate on CFPB complaints is 99%.
What issue do consumers cite most about Credit Service Company, INC?
"Attempts to collect debt not owed" is the leading issue tag on Credit Service Company, INC's CFPB complaint record.
How should I read Credit Service Company, INC's CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Credit Service Company, INC. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.