Stoneleigh Recovery Associates, LLC
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 11 |
| 2014 | 37 |
| 2015 | 25 |
| 2016 | 24 |
| 2017 | 21 |
| 2018 | 20 |
| 2019 | 13 |
| 2020 | 5 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Stoneleigh Recovery Associates, LLC
152 debt-collection complaints against Stoneleigh Recovery Associates, LLC appear in the CFPB record - 97.4% of the 156 complaints filed about this entity. The 33 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Credit card" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 89.1%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Of resolved cases, 66.7% closed with monetary or non-monetary relief to the consumer, which is a relatively high relief ratio for the debt-collection segment. Consumers formally disputed the company's response in 10.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Stoneleigh Recovery Associates, LLC have?
152 debt-collection complaints against Stoneleigh Recovery Associates, LLC appear in the CFPB record - 97.4% of the company's total complaint volume.
Does Stoneleigh Recovery Associates, LLC respond to complaints on time?
Stoneleigh Recovery Associates, LLC's CFPB timely-response rate is 89.1%.
Does Stoneleigh Recovery Associates, LLC provide relief to consumers?
Stoneleigh Recovery Associates, LLC closed 66.7% of resolved complaints with some form of consumer relief, monetary or non-monetary. This is a relatively high relief rate.
What type of debt does Stoneleigh Recovery Associates, LLC primarily collect?
"Credit card" is the debt type Stoneleigh Recovery Associates, LLC is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Stoneleigh Recovery Associates, LLC?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Stoneleigh Recovery Associates, LLC active?
Consumers in 33 states and territories have filed CFPB complaints against Stoneleigh Recovery Associates, LLC.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.