CFPB Consumer Complaint Profile
Stoneleigh Recovery Associates, LLC
Consumers have filed 156 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 156
- Total complaints
- Mid-range
- 0
- Last 12 months
- 89.1%
- Timely response
- Bottom quartile
- 33
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Stoneleigh Recovery Associates, LLC sits at #1079, with 156 complaints logged. It posts a 89.1% on-time response rate, the 17th percentile among companies with 100+ complaints.
- #1079
- of 3,843 companies by volume
- 89.1%
- on time (17th pctile)
- Debt collection
- most-complained product
- 33
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Stoneleigh Recovery Associates, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.1% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 11 |
| 2014 | 37 |
| 2015 | 25 |
| 2016 | 24 |
| 2017 | 21 |
| 2018 | 20 |
| 2019 | 13 |
| 2020 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stoneleigh Recovery Associates, LLC
156 complaints against Stoneleigh Recovery Associates, LLC appear in the CFPB record, including 0 from the trailing year. The 33 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Stoneleigh Recovery Associates, LLC's timely response rate stands at 89.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 10.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 66.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stoneleigh Recovery Associates, LLC have?
156 complaints have been filed against Stoneleigh Recovery Associates, LLC with the CFPB overall - 0 of them in the past year.
Does Stoneleigh Recovery Associates, LLC respond to complaints on time?
Stoneleigh Recovery Associates, LLC's CFPB timely-response rate is 89.1%.
What product generates the most complaints for Stoneleigh Recovery Associates, LLC?
"Debt collection" draws more CFPB complaints against Stoneleigh Recovery Associates, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Stoneleigh Recovery Associates, LLC?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Stoneleigh Recovery Associates, LLC - see all issues and counts above.
How do I file a complaint against Stoneleigh Recovery Associates, LLC?
You can file a complaint against Stoneleigh Recovery Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stoneleigh Recovery Associates, LLC?
The CFPB has recorded complaints against Stoneleigh Recovery Associates, LLC from 33 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Stoneleigh Recovery Associates, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.