CFPB Consumer Complaint Profile
Account Management Services, Inc.
Behind the 84 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 84
- Total complaints
- Mid-range
- 2
- Last 12 months
- 91.7%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Account Management Services, Inc. sits at #1442, with 84 complaints logged. On-time replies land at 91.7%, the 21st percentile for the 100+ complaint peer group.
- #1442
- of 3,843 companies by volume
- 91.7%
- on time (21st pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Account Management Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.7% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 8 |
| 2015 | 5 |
| 2016 | 8 |
| 2017 | 9 |
| 2018 | 6 |
| 2019 | 4 |
| 2020 | 5 |
| 2021 | 12 |
| 2022 | 10 |
| 2023 | 8 |
| 2024 | 6 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Account Management Services, Inc.
The CFPB Consumer Complaint Database has logged 84 complaints against Account Management Services, Inc. overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Account Management Services, Inc. posts a 91.7% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 33.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 23.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Account Management Services, Inc. have?
The CFPB has logged 84 complaints against Account Management Services, Inc. to date, of which 2 came in over the last 12 months.
Does Account Management Services, Inc. respond to complaints on time?
Account Management Services, Inc. has a 91.7% timely response rate to CFPB complaints.
What product generates the most complaints for Account Management Services, Inc.?
The most complained-about product for Account Management Services, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Account Management Services, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Account Management Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Account Management Services, Inc.?
You can file a complaint against Account Management Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Account Management Services, Inc.?
The CFPB has recorded complaints against Account Management Services, Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Account Management Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.