CFPB Consumer Complaint Profile
Acorns Grow Incorporated
What 35 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 35
- Total complaints
- Mid-range
- 35
- Last 12 months
- 100%
- Timely response
- Top decile
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Acorns Grow Incorporated sits at #2180, with 35 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2180
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Checking or savings …
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Acorns Grow Incorporated vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2025 | 22 |
| 2026year in progress | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Acorns Grow Incorporated
The CFPB Consumer Complaint Database has logged 35 complaints against Acorns Grow Incorporated overall, with 35 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. "Checking or savings account" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Acorns Grow Incorporated posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Acorns Grow Incorporated have?
35 complaints have been filed against Acorns Grow Incorporated with the CFPB overall - 35 of them in the past year.
Does Acorns Grow Incorporated respond to complaints on time?
Acorns Grow Incorporated has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Acorns Grow Incorporated?
"Checking or savings account" draws more CFPB complaints against Acorns Grow Incorporated than any other product - see the full breakdown above.
What is the most common complaint issue with Acorns Grow Incorporated?
Consumers most often cite "Managing an account" when complaining about Acorns Grow Incorporated; the full issue list with counts is above.
How do I file a complaint against Acorns Grow Incorporated?
You can file a complaint against Acorns Grow Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Acorns Grow Incorporated?
Consumers in 18 states and territories have filed complaints about Acorns Grow Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.