CFPB Consumer Complaint Profile

Adonis Auto Group, LLC

13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

13
Total complaints
1
Last 12 months
100%
Timely response
4
States affected

The verdict

13 CFPB complaints put Adonis Auto Group, LLC at #3413 out of 3,848 financial companies ranked by complaint volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.

#3413
of 3,848 companies by volume
100%
answered on time
Vehicle loan or lease
most-complained product
4
states with complaints
Adonis Auto Group, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 8
Vehicle loan or lease - Lease 2
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - I do not know 1

Top Issues

1.Managing the loan or lease 5
2.Incorrect information on your report 2
3.Repossession 2
4.Getting a loan or lease 2
5.Problem with a company's investigation into an existing problem 1
6.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2023 5
2024 4
2025 4

Complaints by State (Top 15)

Texas 9
Missouri 2
Florida 1
Mississippi 1

Company Responses

Closed with explanation 9
Closed with non-monetary relief 3
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Adonis Auto Group, LLC

Adonis Auto Group, LLC carries 13 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Managing the loan or lease," a reasonable starting point for understanding recurring friction.

100% of CFPB-forwarded complaints against Adonis Auto Group, LLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. 30.8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Adonis Auto Group, LLC have?

The CFPB has logged 13 complaints against Adonis Auto Group, LLC to date, of which 1 came in over the last 12 months.

Does Adonis Auto Group, LLC respond to complaints on time?

Adonis Auto Group, LLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Adonis Auto Group, LLC?

Among all products tied to Adonis Auto Group, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Adonis Auto Group, LLC?

Consumers most often cite "Managing the loan or lease" when complaining about Adonis Auto Group, LLC; the full issue list with counts is above.

How do I file a complaint against Adonis Auto Group, LLC?

You can file a complaint against Adonis Auto Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Adonis Auto Group, LLC?

The CFPB has recorded complaints against Adonis Auto Group, LLC from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026