CFPB Consumer Complaint Profile

Albert Corporation

610 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

610
Total complaints
Above average
156
Last 12 months
100%
Timely response
Top decile
49
States affected

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The verdict

610 CFPB complaints put Albert Corporation at #449 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#449
of 3,843 companies by volume
100%
on time (86th pctile)
Checking or savings …
most-complained product
49
states with complaints
B-
PlainCredit Trust Score
68/100
Albert Corporation · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.7%
Share of complaints closed with monetary or non-monetary relief

Albert Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 79 in 2024 to 144 in 2025 (2024 → 2025).

See the full year-over-year release diff

Albert Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Checking or savings account - Checking account 230
Money transfer, virtual currency, or money service - Mobile or digital wallet 95
Checking or savings account - Other banking product or service 65
Payday loan, title loan, personal loan, or advance loan - Payday loan 57
Checking or savings account - Savings account 37
Credit card or prepaid card - General-purpose credit card or charge card 17
Credit card or prepaid card - General-purpose prepaid card 17
Payday loan, title loan, or personal loan - Payday loan 13
Money transfer, virtual currency, or money service - Domestic (US) money transfer 12
Prepaid card - General-purpose prepaid card 11

Top Issues

1.Managing an account 152
2.Closing an account 74
3.Problem with a lender or other company charging your account 57
4.Opening an account 38
5.Unauthorized transactions or other transaction problem 30
6.Managing, opening, or closing your mobile wallet account 28
7.Can't stop withdrawals from your bank account 25
8.Money was taken from your bank account on the wrong day or for the wrong amount 16
9.Fraud or scam 14
10.Charged fees or interest you didn't expect 14

Complaints by Year

Year Complaints
2021 20
2022 148
2023 183
2024 79
2025 144
2026year in progress 36

Complaints by State (Top 15)

California 69
Texas 62
Florida 47
New York 40
Illinois 32
Georgia 32
Ohio 22
Virginia 18
Pennsylvania 17
Michigan 16
North Carolina 16
Colorado 15
Tennessee 15
New Jersey 14
Washington 14

Company Responses

Closed with explanation 606
Closed with monetary relief 4

What the CFPB Complaint Record Shows for Albert Corporation

610 complaints against Albert Corporation appear in the CFPB record, including 156 from the trailing year. The 49 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Albert Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.7% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Albert Corporation have?

The CFPB has logged 610 complaints against Albert Corporation to date, of which 156 came in over the last 12 months.

Does Albert Corporation respond to complaints on time?

Albert Corporation's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Albert Corporation?

"Checking or savings account" draws more CFPB complaints against Albert Corporation than any other product - see the full breakdown above.

What is the most common complaint issue with Albert Corporation?

"Managing an account" is the single most frequently cited issue in complaints against Albert Corporation - see all issues and counts above.

How do I file a complaint against Albert Corporation?

You can file a complaint against Albert Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Albert Corporation?

The CFPB has recorded complaints against Albert Corporation from 49 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Checking or savings account

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026