CFPB Consumer Complaint Profile

Albert Corporation

What 610 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

610
Total complaints
156
Last 12 months
100%
Timely response
49
States affected

The verdict

Albert Corporation ranks #450 of 3,848 financial companies by CFPB complaint volume, with 610 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#450
of 3,848 companies by volume
100%
answered on time
Checking or savings …
most-complained product
49
states with complaints
Albert Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Checking or savings account — Checking account 230
Money transfer, virtual currency, or money service — Mobile or digital wallet 95
Checking or savings account — Other banking product or service 65
Payday loan, title loan, personal loan, or advance loan — Payday loan 57
Checking or savings account — Savings account 37
Credit card or prepaid card — General-purpose credit card or charge card 17
Credit card or prepaid card — General-purpose prepaid card 17
Payday loan, title loan, or personal loan — Payday loan 13
Money transfer, virtual currency, or money service — Domestic (US) money transfer 12
Prepaid card — General-purpose prepaid card 11

Top Issues

1.Managing an account 152
2.Closing an account 74
3.Problem with a lender or other company charging your account 57
4.Opening an account 38
5.Unauthorized transactions or other transaction problem 30
6.Managing, opening, or closing your mobile wallet account 28
7.Can't stop withdrawals from your bank account 25
8.Money was taken from your bank account on the wrong day or for the wrong amount 16
9.Fraud or scam 14
10.Charged fees or interest you didn't expect 14

Complaints by Year

Year Complaints
2021 20
2022 148
2023 183
2024 79
2025 144
2026 36

Complaints by State (Top 15)

California 69
Texas 62
Florida 47
New York 40
Illinois 32
Georgia 32
Ohio 22
Virginia 18
Pennsylvania 17
Michigan 16
North Carolina 16
Colorado 15
Tennessee 15
New Jersey 14
Washington 14

Company Responses

Closed with explanation 606
Closed with monetary relief 4

What the CFPB Complaint Record Shows for Albert Corporation

The CFPB Consumer Complaint Database has logged 610 complaints against Albert Corporation overall, with 156 of those filed in the trailing 12 months. Reports have come from consumers in 49 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Albert Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Albert Corporation have?

Albert Corporation has 610 total consumer complaints filed with the CFPB, with 156 filed in the last 12 months.

Does Albert Corporation respond to complaints on time?

Albert Corporation has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Albert Corporation?

The most complained-about product for Albert Corporation is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with Albert Corporation?

The most common issue reported by consumers about Albert Corporation is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against Albert Corporation?

You can file a complaint against Albert Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Albert Corporation?

Consumers in 49 states and territories have filed complaints about Albert Corporation with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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