CFPB Consumer Complaint Profile
AmerAssist A/R Solutions, Inc.
Consumers have filed 575 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 575
- Total complaints
- 4
- Last 12 months
- 41.2%
- Timely response
- 38
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, AmerAssist A/R Solutions, Inc. sits at #466, with 575 complaints logged. 41.2% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #466
- of 3,848 companies by volume
- 41.2%
- answered on time
- Debt collection
- most-complained product
- 38
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 10 |
| 2015 | 21 |
| 2016 | 10 |
| 2017 | 13 |
| 2018 | 13 |
| 2019 | 23 |
| 2020 | 63 |
| 2021 | 160 |
| 2022 | 121 |
| 2023 | 120 |
| 2024 | 17 |
| 2025 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AmerAssist A/R Solutions, Inc.
575 complaints against AmerAssist A/R Solutions, Inc. appear in the CFPB record, including 4 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
AmerAssist A/R Solutions, Inc.'s timely response rate stands at 41.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. In 12.5% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 0.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does AmerAssist A/R Solutions, Inc. have?
AmerAssist A/R Solutions, Inc. has 575 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does AmerAssist A/R Solutions, Inc. respond to complaints on time?
41.2% of the CFPB complaints against AmerAssist A/R Solutions, Inc. get a response within the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for AmerAssist A/R Solutions, Inc.?
The most complained-about product for AmerAssist A/R Solutions, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with AmerAssist A/R Solutions, Inc.?
The most common issue reported by consumers about AmerAssist A/R Solutions, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against AmerAssist A/R Solutions, Inc.?
You can file a complaint against AmerAssist A/R Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AmerAssist A/R Solutions, Inc.?
The CFPB has recorded complaints against AmerAssist A/R Solutions, Inc. from 38 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~575)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.