CFPB Consumer Complaint Profile
Amsher Collection Services, Inc.
Behind the 5,090 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 5,090
- Total complaints
- 1,229
- Last 12 months
- 98.4%
- Timely response
- 55
- States affected
The verdict
Amsher Collection Services, Inc. ranks #105 of 3,848 financial companies by CFPB complaint volume, with 5,090 complaints on record. Its on-time response rate is 98.4%, ahead of the 93% median among companies with 100+ complaints.
- #105
- of 3,848 companies by volume
- 98.4%
- answered on time
- Debt collection
- most-complained product
- 55
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 73 |
| 2015 | 109 |
| 2016 | 113 |
| 2017 | 191 |
| 2018 | 164 |
| 2019 | 180 |
| 2020 | 274 |
| 2021 | 358 |
| 2022 | 416 |
| 2023 | 580 |
| 2024 | 1,057 |
| 2025 | 1,369 |
| 2026 | 198 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Amsher Collection Services, Inc.
Amsher Collection Services, Inc. carries 5,090 complaints in the CFPB's database, 1,229 of them filed within the past 12 months. Consumers spanning 55 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Amsher Collection Services, Inc.'s timely response rate stands at 98.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 12.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1.3% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Amsher Collection Services, Inc. have?
5,090 complaints have been filed against Amsher Collection Services, Inc. with the CFPB overall - 1,229 of them in the past year.
Does Amsher Collection Services, Inc. respond to complaints on time?
98.4% of the CFPB complaints against Amsher Collection Services, Inc. get a response within the expected window. This is considered excellent.
What product generates the most complaints for Amsher Collection Services, Inc.?
Among all products tied to Amsher Collection Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Amsher Collection Services, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Amsher Collection Services, Inc. - see all issues and counts above.
How do I file a complaint against Amsher Collection Services, Inc.?
You can file a complaint against Amsher Collection Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Amsher Collection Services, Inc.?
Amsher Collection Services, Inc. has drawn CFPB complaints from 55 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~5,090)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.