CFPB Consumer Complaint Profile
American Accounts & Advisers, Inc.
Consumers have filed 299 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 299
- Total complaints
- 25
- Last 12 months
- 98.7%
- Timely response
- 27
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, American Accounts & Advisers, Inc. sits at #707, with 299 complaints logged. 98.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #707
- of 3,848 companies by volume
- 98.7%
- answered on time
- Debt collection
- most-complained product
- 27
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 7 |
| 2015 | 8 |
| 2016 | 14 |
| 2017 | 17 |
| 2018 | 25 |
| 2019 | 22 |
| 2020 | 52 |
| 2021 | 68 |
| 2022 | 19 |
| 2023 | 15 |
| 2024 | 19 |
| 2025 | 27 |
| 2026 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American Accounts & Advisers, Inc.
American Accounts & Advisers, Inc. carries 299 complaints in the CFPB's database, 25 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
American Accounts & Advisers, Inc.'s timely response rate stands at 98.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 33.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American Accounts & Advisers, Inc. have?
The CFPB has logged 299 complaints against American Accounts & Advisers, Inc. to date, of which 25 came in over the last 12 months.
Does American Accounts & Advisers, Inc. respond to complaints on time?
98.7% of the CFPB complaints against American Accounts & Advisers, Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for American Accounts & Advisers, Inc.?
Among all products tied to American Accounts & Advisers, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with American Accounts & Advisers, Inc.?
"Written notification about debt" is the single most frequently cited issue in complaints against American Accounts & Advisers, Inc. - see all issues and counts above.
How do I file a complaint against American Accounts & Advisers, Inc.?
You can file a complaint against American Accounts & Advisers, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American Accounts & Advisers, Inc.?
American Accounts & Advisers, Inc. has drawn CFPB complaints from 27 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~299)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.