CFPB Consumer Complaint Profile
Ameritech Financial
Consumers have filed 217 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 217
- Total complaints
- 0
- Last 12 months
- 9.2%
- Timely response
- 27
- States affected
The verdict
217 CFPB complaints put Ameritech Financial at #879 out of 3,848 financial companies ranked by complaint volume. 9.2% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #879
- of 3,848 companies by volume
- 9.2%
- answered on time
- Student loan
- most-complained product
- 27
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 149 |
| 2019 | 59 |
| 2020 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ameritech Financial
Ameritech Financial carries 217 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
9.2% of CFPB-forwarded complaints against Ameritech Financial get a reply inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. 4.6% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ameritech Financial have?
Ameritech Financial has 217 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Ameritech Financial respond to complaints on time?
9.2% of the CFPB complaints against Ameritech Financial get a response within the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Ameritech Financial?
Among all products tied to Ameritech Financial, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Ameritech Financial?
Consumers most often cite "Dealing with your lender or servicer" when complaining about Ameritech Financial; the full issue list with counts is above.
How do I file a complaint against Ameritech Financial?
You can file a complaint against Ameritech Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ameritech Financial?
The CFPB has recorded complaints against Ameritech Financial from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~217)
Also handles Student loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.