CFPB Consumer Complaint Profile
Ameritech Financial
Consumers have filed 217 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 217
- Total complaints
- Above average
- 0
- Last 12 months
- 9.2%
- Timely response
- Bottom decile
- 27
- States affected
The verdict
217 CFPB complaints put Ameritech Financial at #878 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 9.2%, the 1st percentile for the 100+ complaint peer group.
- #878
- of 3,843 companies by volume
- 9.2%
- on time (1st pctile)
- Student loan
- most-complained product
- 27
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Ameritech Financial vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
9.2% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2019 to 2020 complete years
- Annual CFPB complaint volume moved from 59 in 2019 to 8 in 2020 (2019 → 2020).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 149 |
| 2019 | 59 |
| 2020 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ameritech Financial
Ameritech Financial carries 217 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Ameritech Financial draw a 9.2% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ameritech Financial have?
Ameritech Financial has 217 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Ameritech Financial respond to complaints on time?
CFPB complaints against Ameritech Financial draw a 9.2% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Ameritech Financial?
Among all products tied to Ameritech Financial, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Ameritech Financial?
Consumers most often cite "Dealing with your lender or servicer" when complaining about Ameritech Financial; the full issue list with counts is above.
How do I file a complaint against Ameritech Financial?
You can file a complaint against Ameritech Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ameritech Financial?
The CFPB has recorded complaints against Ameritech Financial from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.