CFPB Consumer Complaint Profile
Ameritech Financial
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 217
- Total complaints
- Above average
- 0
- Last 12 months
- 9.2%
- Timely response
- Bottom decile
- 27
- States affected
The verdict
By CFPB complaint volume, Ameritech Financial is #878 out of 3,843 financial companies. For answering complaints on time it stands at the 1st percentile in the 100+ complaint peer group.
- Student loan
- most-complained product
- PA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Ameritech Financial vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
9.2% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2019 to 2020 complete years
- Annual CFPB complaint volume moved from 59 in 2019 to 8 in 2020 (2019 → 2020).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 149 |
| 2019 | 59 |
| 2020 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ameritech Financial
Ameritech Financial draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is far under the 95% benchmark, a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Ameritech Financial have?
Ameritech Financial has 217 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Ameritech Financial respond to complaints on time?
CFPB complaints against Ameritech Financial draw a 9.2% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Ameritech Financial?
Among all products tied to Ameritech Financial, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Ameritech Financial?
Consumers most often cite "Dealing with your lender or servicer" when complaining about Ameritech Financial; the full issue list with counts is above.
How do I file a complaint against Ameritech Financial?
You can file a complaint against Ameritech Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ameritech Financial?
The CFPB has recorded complaints against Ameritech Financial from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.