CFPB Consumer Complaint Profile

APG Financial Inc

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

24
Total complaints
Mid-range
10
Last 12 months
70.8%
Timely response
Bottom decile
3
States affected

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The verdict

APG Financial Inc ranks #2628 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 6th percentile in the 100+ complaint peer group.

Vehicle loan or lease
most-complained product
UT
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
37/100
APG Financial Inc · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 70.8%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 4.2%
Share of complaints closed with monetary or non-monetary relief

APG Financial Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

70.8% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Vehicle loan or lease - Lease 10
Credit reporting or other personal consumer reports - Credit reporting 5
Vehicle loan or lease - Loan 4
Debt collection - Auto debt 3
Debt collection - I do not know 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Incorrect information on your report 4
2.Problems at the end of the loan or lease 3
3.False statements or representation 3
4.Problem with a company's investigation into an existing problem 3
5.Repossession 3
6.Managing the loan or lease 2
7.Improper use of your report 2
8.Struggling to pay your loan 2
9.Took or threatened to take negative or legal action 1
10.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2021 1
2022 3
2023 5
2024 3
2025 7
2026year in progress 5

Complaints by State (Top 15)

Utah 22
Texas 1
Tennessee 1

Company Responses

Closed with explanation 16
Untimely response 7
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for APG Financial Inc

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for APG Financial Inc, with consumers across the country filing against it. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is far under the 95% benchmark, a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does APG Financial Inc have?

The CFPB has logged 24 complaints against APG Financial Inc to date, of which 10 came in over the last 12 months.

Does APG Financial Inc respond to complaints on time?

APG Financial Inc has a 70.8% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for APG Financial Inc?

Among all products tied to APG Financial Inc, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with APG Financial Inc?

The most common issue reported by consumers about APG Financial Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against APG Financial Inc?

You can file a complaint against APG Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about APG Financial Inc?

The CFPB has recorded complaints against APG Financial Inc from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

APG Financial Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.