CFPB Consumer Complaint Profile

APG Financial Inc

What 24 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

24
Total complaints
10
Last 12 months
70.8%
Timely response
3
States affected

The verdict

APG Financial Inc ranks #2631 of 3,848 financial companies by CFPB complaint volume, with 24 complaints on record. 70.8% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.

#2631
of 3,848 companies by volume
70.8%
answered on time
Vehicle loan or lease
most-complained product
3
states with complaints
APG Financial Inc timely response rate 70.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Lease 10
Credit reporting or other personal consumer reports - Credit reporting 5
Vehicle loan or lease - Loan 4
Debt collection - Auto debt 3
Debt collection - I do not know 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Incorrect information on your report 4
2.Problems at the end of the loan or lease 3
3.False statements or representation 3
4.Problem with a company's investigation into an existing problem 3
5.Repossession 3
6.Managing the loan or lease 2
7.Improper use of your report 2
8.Struggling to pay your loan 2
9.Took or threatened to take negative or legal action 1
10.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2021 1
2022 3
2023 5
2024 3
2025 7
2026 5

Complaints by State (Top 15)

Utah 22
Texas 1
Tennessee 1

Company Responses

Closed with explanation 16
Untimely response 7
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for APG Financial Inc

The CFPB Consumer Complaint Database has logged 24 complaints against APG Financial Inc overall, with 10 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, APG Financial Inc answers 70.8% of forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 4.2% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does APG Financial Inc have?

The CFPB has logged 24 complaints against APG Financial Inc to date, of which 10 came in over the last 12 months.

Does APG Financial Inc respond to complaints on time?

APG Financial Inc has a 70.8% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for APG Financial Inc?

Among all products tied to APG Financial Inc, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with APG Financial Inc?

The most common issue reported by consumers about APG Financial Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against APG Financial Inc?

You can file a complaint against APG Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about APG Financial Inc?

The CFPB has recorded complaints against APG Financial Inc from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.