CFPB Consumer Complaint Profile
Arete Financial Group
Behind the 71 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 71
- Total complaints
- Mid-range
- 0
- Last 12 months
- 9.9%
- Timely response
- Bottom decile
- 21
- States affected
The verdict
Arete Financial Group ranks #1553 of 3,843 financial companies by CFPB complaint volume, with 71 complaints on record. Its on-time response rate is 9.9%, the 1st percentile among companies with 100+ complaints.
- #1553
- of 3,843 companies by volume
- 9.9%
- on time (1st pctile)
- Student loan
- most-complained product
- 21
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Arete Financial Group vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
9.9% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2020 to 2021 complete years
- Annual CFPB complaint volume moved from 33 in 2020 to 1 in 2021 (2020 → 2021).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 36 |
| 2020 | 33 |
| 2021 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Arete Financial Group
71 complaints against Arete Financial Group appear in the CFPB record, including 0 from the trailing year. The 21 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Arete Financial Group's timely response rate stands at 9.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 4.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Arete Financial Group have?
71 complaints have been filed against Arete Financial Group with the CFPB overall - 0 of them in the past year.
Does Arete Financial Group respond to complaints on time?
CFPB complaints against Arete Financial Group draw a 9.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Arete Financial Group?
Among all products tied to Arete Financial Group, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Arete Financial Group?
The most common issue reported by consumers about Arete Financial Group is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against Arete Financial Group?
You can file a complaint against Arete Financial Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Arete Financial Group?
The CFPB has recorded complaints against Arete Financial Group from 21 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.