CFPB Consumer Complaint Profile
Arm Wny LLC
What 134 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 134
- Total complaints
- 0
- Last 12 months
- 70.1%
- Timely response
- 35
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Arm Wny LLC has accumulated 134 complaints, placing it #1166 by volume. It answers 70.1% of complaints on time - below the 93% median for companies with 100+ complaints.
- #1166
- of 3,848 companies by volume
- 70.1%
- answered on time
- Debt collection
- most-complained product
- 35
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 128 |
| 2015 | 2 |
| 2020 | 1 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Arm Wny LLC
134 complaints against Arm Wny LLC appear in the CFPB record, including 0 from the trailing year. The 35 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Arm Wny LLC's timely response rate stands at 70.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response was formally disputed in 28.8% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Arm Wny LLC have?
Arm Wny LLC has 134 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Arm Wny LLC respond to complaints on time?
Arm Wny LLC's CFPB timely-response rate is 70.1%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Arm Wny LLC?
"Debt collection" draws more CFPB complaints against Arm Wny LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Arm Wny LLC?
"Communication tactics" is the single most frequently cited issue in complaints against Arm Wny LLC - see all issues and counts above.
How do I file a complaint against Arm Wny LLC?
You can file a complaint against Arm Wny LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Arm Wny LLC?
Consumers in 35 states and territories have filed complaints about Arm Wny LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~134)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.