CFPB Consumer Complaint Profile
Arm Wny LLC
What 134 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 134
- Total complaints
- Mid-range
- 0
- Last 12 months
- 70.1%
- Timely response
- Bottom decile
- 35
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Arm Wny LLC has accumulated 134 complaints, placing it #1164 by volume. It posts a 70.1% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #1164
- of 3,843 companies by volume
- 70.1%
- on time (6th pctile)
- Debt collection
- most-complained product
- 35
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Arm Wny LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70.1% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 128 |
| 2015 | 2 |
| 2020 | 1 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Arm Wny LLC
134 complaints against Arm Wny LLC appear in the CFPB record, including 0 from the trailing year. The 35 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Arm Wny LLC's timely response rate stands at 70.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 28.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Arm Wny LLC have?
Arm Wny LLC has 134 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Arm Wny LLC respond to complaints on time?
Arm Wny LLC's CFPB timely-response rate is 70.1%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Arm Wny LLC?
"Debt collection" draws more CFPB complaints against Arm Wny LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Arm Wny LLC?
"Communication tactics" is the single most frequently cited issue in complaints against Arm Wny LLC - see all issues and counts above.
How do I file a complaint against Arm Wny LLC?
You can file a complaint against Arm Wny LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Arm Wny LLC?
Consumers in 35 states and territories have filed complaints about Arm Wny LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Arm Wny LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.