CFPB Consumer Complaint Profile
Amerisave Mortgage Corporation
Behind the 1,689 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 1,689
- Total complaints
- Among the highest
- 151
- Last 12 months
- 97.5%
- Timely response
- Below median
- 52
- States affected
The verdict
1,689 CFPB complaints put Amerisave Mortgage Corporation at #239 out of 3,843 financial companies ranked by complaint volume. It posts a 97.5% on-time response rate, the 43rd percentile among companies with 100+ complaints.
- #239
- of 3,843 companies by volume
- 97.5%
- on time (43rd pctile)
- Mortgage
- most-complained product
- 52
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Amerisave Mortgage Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.5% Around the middle higher than 43% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 95 in 2024 to 150 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2011 | 1 |
| 2012 | 46 |
| 2013 | 42 |
| 2014 | 14 |
| 2015 | 44 |
| 2016 | 71 |
| 2017 | 26 |
| 2018 | 16 |
| 2019 | 58 |
| 2020 | 271 |
| 2021 | 516 |
| 2022 | 181 |
| 2023 | 120 |
| 2024 | 95 |
| 2025 | 150 |
| 2026year in progress | 38 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Amerisave Mortgage Corporation
1,689 complaints against Amerisave Mortgage Corporation appear in the CFPB record, including 151 from the trailing year. The 52 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Amerisave Mortgage Corporation draw a 97.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 29.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 25% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Amerisave Mortgage Corporation have?
The CFPB has logged 1,689 complaints against Amerisave Mortgage Corporation to date, of which 151 came in over the last 12 months.
Does Amerisave Mortgage Corporation respond to complaints on time?
CFPB complaints against Amerisave Mortgage Corporation draw a 97.5% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Amerisave Mortgage Corporation?
Among all products tied to Amerisave Mortgage Corporation, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Amerisave Mortgage Corporation?
The most common issue reported by consumers about Amerisave Mortgage Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Amerisave Mortgage Corporation?
You can file a complaint against Amerisave Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Amerisave Mortgage Corporation?
Consumers in 52 states and territories have filed complaints about Amerisave Mortgage Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Amerisave Mortgage Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,689 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (29.5% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.