CFPB Consumer Complaint Profile
Amerisave Mortgage Corporation
Behind the 1,689 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 1,689
- Total complaints
- 151
- Last 12 months
- 97.5%
- Timely response
- 52
- States affected
The verdict
1,689 CFPB complaints put Amerisave Mortgage Corporation at #239 out of 3,848 financial companies ranked by complaint volume. It answers 97.5% of complaints on time - above the 93% median for companies with 100+ complaints.
- #239
- of 3,848 companies by volume
- 97.5%
- answered on time
- Mortgage
- most-complained product
- 52
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2011 | 1 |
| 2012 | 46 |
| 2013 | 42 |
| 2014 | 14 |
| 2015 | 44 |
| 2016 | 71 |
| 2017 | 26 |
| 2018 | 16 |
| 2019 | 58 |
| 2020 | 271 |
| 2021 | 516 |
| 2022 | 181 |
| 2023 | 120 |
| 2024 | 95 |
| 2025 | 150 |
| 2026 | 38 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Amerisave Mortgage Corporation
1,689 complaints against Amerisave Mortgage Corporation appear in the CFPB record, including 151 from the trailing year. The 52 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
97.5% of CFPB-forwarded complaints against Amerisave Mortgage Corporation get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 29.5% of resolved cases, indicating how frequently the initial fix fell short. 25% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Amerisave Mortgage Corporation have?
The CFPB has logged 1,689 complaints against Amerisave Mortgage Corporation to date, of which 151 came in over the last 12 months.
Does Amerisave Mortgage Corporation respond to complaints on time?
97.5% of the CFPB complaints against Amerisave Mortgage Corporation get a response within the expected window. This is considered excellent.
What product generates the most complaints for Amerisave Mortgage Corporation?
Among all products tied to Amerisave Mortgage Corporation, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Amerisave Mortgage Corporation?
The most common issue reported by consumers about Amerisave Mortgage Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Amerisave Mortgage Corporation?
You can file a complaint against Amerisave Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Amerisave Mortgage Corporation?
Consumers in 52 states and territories have filed complaints about Amerisave Mortgage Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,689)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.