CFPB Consumer Complaint Profile

Asset Management Outsourcing, Inc.

What 675 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

675
Total complaints
Above average
2
Last 12 months
100%
Timely response
Top decile
41
States affected

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The verdict

675 CFPB complaints put Asset Management Outsourcing, Inc. at #429 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#429
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
41
states with complaints
D
PlainCredit Trust Score
45/100
Asset Management Outsourcing, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 29.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Asset Management Outsourcing, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Asset Management Outsourcing, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 286
Debt collection - Medical 128
Debt collection - I do not know 95
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 87
Debt collection - Other debt 35
Debt collection - Other (i.e. phone, health club, etc.) 23
Debt collection - Credit card debt 5
Credit reporting 4
Debt collection - Auto 4
Debt collection - Auto debt 3

Top Issues

1.Attempts to collect debt not owed 175
2.Written notification about debt 146
3.Cont'd attempts collect debt not owed 101
4.Disclosure verification of debt 51
5.Incorrect information on your report 40
6.Communication tactics 39
7.Problem with a credit reporting company's investigation into an existing problem 36
8.False statements or representation 33
9.Took or threatened to take negative or legal action 27
10.Improper use of your report 9

Complaints by Year

Year Complaints
2013 10
2014 47
2015 50
2016 59
2017 79
2018 100
2019 75
2020 62
2021 114
2022 74
2023 2
2024 1
2025 2

Complaints by State (Top 15)

Georgia 233
Florida 169
Alabama 35
Texas 24
South Carolina 22
Maryland 21
Tennessee 19
Virginia 16
New Jersey 14
North Carolina 9
California 9
Washington 9
New York 8
Illinois 7
Arizona 7

Company Responses

Closed with explanation 675

What the CFPB Complaint Record Shows for Asset Management Outsourcing, Inc.

Asset Management Outsourcing, Inc. carries 675 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Asset Management Outsourcing, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 29% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Asset Management Outsourcing, Inc. have?

675 complaints have been filed against Asset Management Outsourcing, Inc. with the CFPB overall - 2 of them in the past year.

Does Asset Management Outsourcing, Inc. respond to complaints on time?

CFPB complaints against Asset Management Outsourcing, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Asset Management Outsourcing, Inc.?

The most complained-about product for Asset Management Outsourcing, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Asset Management Outsourcing, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Asset Management Outsourcing, Inc.; the full issue list with counts is above.

How do I file a complaint against Asset Management Outsourcing, Inc.?

You can file a complaint against Asset Management Outsourcing, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Asset Management Outsourcing, Inc.?

Asset Management Outsourcing, Inc. has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Asset Management Outsourcing, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026