CFPB Consumer Complaint Profile
Asset Recovery Solutions, LLC
Behind the 573 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 573
- Total complaints
- 90
- Last 12 months
- 92.5%
- Timely response
- 44
- States affected
The verdict
573 CFPB complaints put Asset Recovery Solutions, LLC at #468 out of 3,848 financial companies ranked by complaint volume. 92.5% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #468
- of 3,848 companies by volume
- 92.5%
- answered on time
- Debt collection
- most-complained product
- 44
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 17 |
| 2014 | 47 |
| 2015 | 52 |
| 2016 | 31 |
| 2017 | 40 |
| 2018 | 35 |
| 2019 | 33 |
| 2020 | 41 |
| 2021 | 21 |
| 2022 | 34 |
| 2023 | 31 |
| 2024 | 74 |
| 2025 | 96 |
| 2026 | 21 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Asset Recovery Solutions, LLC
The CFPB Consumer Complaint Database has logged 573 complaints against Asset Recovery Solutions, LLC overall, with 90 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Asset Recovery Solutions, LLC's timely response rate stands at 92.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 10.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 2.3% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Asset Recovery Solutions, LLC have?
573 complaints have been filed against Asset Recovery Solutions, LLC with the CFPB overall - 90 of them in the past year.
Does Asset Recovery Solutions, LLC respond to complaints on time?
92.5% of the CFPB complaints against Asset Recovery Solutions, LLC get a response within the expected window.
What product generates the most complaints for Asset Recovery Solutions, LLC?
"Debt collection" draws more CFPB complaints against Asset Recovery Solutions, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Asset Recovery Solutions, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Asset Recovery Solutions, LLC; the full issue list with counts is above.
How do I file a complaint against Asset Recovery Solutions, LLC?
You can file a complaint against Asset Recovery Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Asset Recovery Solutions, LLC?
Asset Recovery Solutions, LLC has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~573)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.