CFPB Consumer Complaint Profile
Automobile Acceptance Corporation
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 159
- Total complaints
- Mid-range
- 27
- Last 12 months
- 99.4%
- Timely response
- Above median
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Automobile Acceptance Corporation sits at #1066. For answering complaints on time it stands at the 69th percentile in the 100+ complaint peer group.
- Credit reporting, cr…
- most-complained product
- GA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Automobile Acceptance Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 8 |
| 2016 | 5 |
| 2017 | 19 |
| 2018 | 10 |
| 2019 | 16 |
| 2020 | 12 |
| 2021 | 15 |
| 2022 | 7 |
| 2023 | 17 |
| 2024 | 16 |
| 2025 | 19 |
| 2026year in progress | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Automobile Acceptance Corporation
In the CFPB record, Automobile Acceptance Corporation has a multi-regional complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Automobile Acceptance Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Automobile Acceptance Corporation have?
Automobile Acceptance Corporation has 159 total consumer complaints filed with the CFPB, with 27 filed in the last 12 months.
Does Automobile Acceptance Corporation respond to complaints on time?
CFPB complaints against Automobile Acceptance Corporation draw a 99.4% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Automobile Acceptance Corporation?
The most complained-about product for Automobile Acceptance Corporation is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Automobile Acceptance Corporation?
Consumers most often cite "Incorrect information on your report" when complaining about Automobile Acceptance Corporation; the full issue list with counts is above.
How do I file a complaint against Automobile Acceptance Corporation?
You can file a complaint against Automobile Acceptance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Automobile Acceptance Corporation?
The CFPB has recorded complaints against Automobile Acceptance Corporation from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.