CFPB Consumer Complaint Profile
Avante
Consumers have filed 761 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 761
- Total complaints
- Among the highest
- 114
- Last 12 months
- 95.4%
- Timely response
- Below median
- 42
- States affected
The verdict
Avante ranks #394 of 3,843 financial companies by CFPB complaint volume, with 761 complaints on record. On-time replies land at 95.4%, the 31st percentile for the 100+ complaint peer group.
- #394
- of 3,843 companies by volume
- 95.4%
- on time (31st pctile)
- Debt collection
- most-complained product
- 42
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Avante vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.4% Around the middle higher than 31% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 57 in 2024 to 88 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 6 |
| 2014 | 26 |
| 2015 | 17 |
| 2016 | 27 |
| 2017 | 22 |
| 2018 | 46 |
| 2019 | 39 |
| 2020 | 58 |
| 2021 | 159 |
| 2022 | 102 |
| 2023 | 82 |
| 2024 | 57 |
| 2025 | 88 |
| 2026year in progress | 31 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Avante
Avante carries 761 complaints in the CFPB's database, 114 of them filed within the past 12 months. Consumers spanning 42 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Avante posts a 95.4% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 7.1% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Avante have?
761 complaints have been filed against Avante with the CFPB overall - 114 of them in the past year.
Does Avante respond to complaints on time?
Avante has a 95.4% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Avante?
Among all products tied to Avante, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Avante?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Avante - see all issues and counts above.
How do I file a complaint against Avante?
You can file a complaint against Avante directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Avante?
Avante has drawn CFPB complaints from 42 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Avante: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (7.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.