CFPB Consumer Complaint Profile

Brennan & Clark, Ltd., LLC

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

75
Total complaints
Mid-range
9
Last 12 months
70.7%
Timely response
Bottom decile
29
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Brennan & Clark, Ltd., LLC sits at #1507. Its on-time response record is at the 6th percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
49/100
Brennan & Clark, Ltd., LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 70.7%
Share of complaints answered within the CFPB response window
Dispute Rate C- 15.4%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 16.0%
Share of complaints closed with monetary or non-monetary relief

Brennan & Clark, Ltd., LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

70.7% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Other debt 37
Debt collection - Other (i.e. phone, health club, etc.) 21
Debt collection - I do not know 12
Debt collection - Medical 4
Debt or credit management - Debt settlement 1

Top Issues

1.Attempts to collect debt not owed 13
2.Cont'd attempts collect debt not owed 12
3.False statements or representation 11
4.Communication tactics 9
5.Written notification about debt 8
6.Took or threatened to take negative or legal action 8
7.Improper contact or sharing of info 4
8.Threatened to contact someone or share information improperly 4
9.Taking/threatening an illegal action 3
10.Disclosure verification of debt 2

Complaints by Year

Year Complaints
2014 11
2015 5
2016 5
2017 11
2018 10
2019 6
2020 6
2021 1
2022 2
2023 4
2024 4
2025 10

Complaints by State (Top 15)

California 11
New York 6
New Jersey 5
Virginia 5
Florida 5
Colorado 4
North Carolina 4
Wisconsin 3
Pennsylvania 3
Kentucky 3
Michigan 2
Missouri 2
Hawaii 2
Ohio 2
Massachusetts 2

Company Responses

Closed with explanation 60
Closed with non-monetary relief 10
Closed 3
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Brennan & Clark, Ltd., LLC

In the CFPB record, Brennan & Clark, Ltd., LLC has a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Brennan & Clark, Ltd., LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (15.4% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Brennan & Clark, Ltd., LLC have?

The CFPB has logged 75 complaints against Brennan & Clark, Ltd., LLC to date, of which 9 came in over the last 12 months.

Does Brennan & Clark, Ltd., LLC respond to complaints on time?

Brennan & Clark, Ltd., LLC's CFPB timely-response rate is 70.7%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Brennan & Clark, Ltd., LLC?

"Debt collection" draws more CFPB complaints against Brennan & Clark, Ltd., LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Brennan & Clark, Ltd., LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Brennan & Clark, Ltd., LLC - see all issues and counts above.

How do I file a complaint against Brennan & Clark, Ltd., LLC?

You can file a complaint against Brennan & Clark, Ltd., LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Brennan & Clark, Ltd., LLC?

Consumers in 29 states and territories have filed complaints about Brennan & Clark, Ltd., LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Brennan & Clark, Ltd., LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.