CFPB Consumer Complaint Profile

Buckeye Financial Services of Alliance Inc.

What 40 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

40
Total complaints
Mid-range
7
Last 12 months
0%
Timely response
Bottom decile
17
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Buckeye Financial Services of Alliance Inc. sits at #2046, with 40 complaints logged. On-time replies land at 0%, the 0th percentile for the 100+ complaint peer group.

#2046
of 3,843 companies by volume
0%
on time (0th pctile)
Credit reporting, cr…
most-complained product
17
states with complaints
F
PlainCredit Trust Score
4/100
Buckeye Financial Services of Alliance Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Buckeye Financial Services of Alliance Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Buckeye Financial Services of Alliance Inc. timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 14
Credit reporting or other personal consumer reports - Credit reporting 9
Vehicle loan or lease - Loan 7
Vehicle loan or lease - Lease 4
Debt collection - I do not know 1
Checking or savings account - Checking account 1
Payday loan, title loan, personal loan, or advance loan - Title loan 1
Credit reporting or other personal consumer reports - Other personal consumer report 1
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Payday loan, title loan, or personal loan - Installment loan 1

Top Issues

1.Improper use of your report 11
2.Incorrect information on your report 9
3.Getting a loan or lease 6
4.Problem with a credit reporting company's investigation into an existing problem 5
5.Managing the loan or lease 3
6.Problems at the end of the loan or lease 2
7.Attempts to collect debt not owed 1
8.Problem with a lender or other company charging your account 1
9.Charged fees or interest you didn't expect 1
10.Struggling to pay your loan 1

Complaints by Year

Year Complaints
2017 2
2018 7
2019 3
2020 2
2021 3
2022 5
2023 6
2024 4
2025 8

Complaints by State (Top 15)

California 7
Ohio 4
Georgia 4
Texas 4
Florida 3
New York 3
Tennessee 2
Michigan 2
New Jersey 2
Nevada 1
Illinois 1
South Carolina 1
Alabama 1
Maryland 1
Pennsylvania 1

Company Responses

Untimely response 40

What the CFPB Complaint Record Shows for Buckeye Financial Services of Alliance Inc.

The CFPB Consumer Complaint Database has logged 40 complaints against Buckeye Financial Services of Alliance Inc. overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Buckeye Financial Services of Alliance Inc.'s timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Buckeye Financial Services of Alliance Inc. have?

The CFPB has logged 40 complaints against Buckeye Financial Services of Alliance Inc. to date, of which 7 came in over the last 12 months.

Does Buckeye Financial Services of Alliance Inc. respond to complaints on time?

Buckeye Financial Services of Alliance Inc. has a 0% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Buckeye Financial Services of Alliance Inc.?

"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Buckeye Financial Services of Alliance Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Buckeye Financial Services of Alliance Inc.?

The most common issue reported by consumers about Buckeye Financial Services of Alliance Inc. is "Improper use of your report." All complaint issues are listed above with their counts.

How do I file a complaint against Buckeye Financial Services of Alliance Inc.?

You can file a complaint against Buckeye Financial Services of Alliance Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Buckeye Financial Services of Alliance Inc.?

Buckeye Financial Services of Alliance Inc. has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026