CFPB Consumer Complaint Profile

Buffalo Auto Acceptance Corp.

What 10 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

10
Total complaints
2
Last 12 months
90%
Timely response
1
States affected

The verdict

Buffalo Auto Acceptance Corp. ranks #3720 of 3,848 financial companies by CFPB complaint volume, with 10 complaints on record. It answers 90% of complaints on time — below the 93% median for companies with 100+ complaints.

#3720
of 3,848 companies by volume
90%
answered on time
Vehicle loan or lease
most-complained product
1
states with complaints
Buffalo Auto Acceptance Corp. timely response rate 90.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Vehicle loan or lease — Loan 7
Vehicle loan or lease — Lease 1
Debt collection — Auto debt 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1

Top Issues

1.Repossession 3
2.Managing the loan or lease 1
3.Getting a loan or lease 1
4.Problem with a company's investigation into an existing problem 1
5.Attempts to collect debt not owed 1
6.Problems at the end of the loan or lease 1
7.Problem with a credit reporting company's investigation into an existing problem 1
8.Struggling to pay your loan 1

Complaints by Year

Year Complaints
2018 1
2021 1
2023 4
2024 1
2025 2
2026 1

Complaints by State (Top 15)

New York 10

Company Responses

Closed with explanation 10

What the CFPB Complaint Record Shows for Buffalo Auto Acceptance Corp.

The CFPB Consumer Complaint Database has logged 10 complaints against Buffalo Auto Acceptance Corp. overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Repossession" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Buffalo Auto Acceptance Corp.'s timely response rate stands at 90%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Buffalo Auto Acceptance Corp. have?

Buffalo Auto Acceptance Corp. has 10 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Buffalo Auto Acceptance Corp. respond to complaints on time?

Buffalo Auto Acceptance Corp. has a 90% timely response rate to CFPB complaints.

What product generates the most complaints for Buffalo Auto Acceptance Corp.?

The most complained-about product for Buffalo Auto Acceptance Corp. is "Vehicle loan or lease." You can view the full product breakdown on this page.

What is the most common complaint issue with Buffalo Auto Acceptance Corp.?

The most common issue reported by consumers about Buffalo Auto Acceptance Corp. is "Repossession." All complaint issues are listed above with their counts.

How do I file a complaint against Buffalo Auto Acceptance Corp.?

You can file a complaint against Buffalo Auto Acceptance Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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