CFPB Consumer Complaint Profile

Buffalo Auto Acceptance Corp.

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

10
Total complaints
Below average
2
Last 12 months
90%
Timely response
Bottom quartile
1
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Buffalo Auto Acceptance Corp. places #3715 by volume. On response speed it sits at the 18th percentile among companies with 100+ complaints.

Vehicle loan or lease
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
28/100
Buffalo Auto Acceptance Corp. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 90.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Buffalo Auto Acceptance Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

90% Among the lowest higher than 18% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 7
Vehicle loan or lease - Lease 1
Debt collection - Auto debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Repossession 3
2.Managing the loan or lease 1
3.Getting a loan or lease 1
4.Problem with a company's investigation into an existing problem 1
5.Attempts to collect debt not owed 1
6.Problems at the end of the loan or lease 1
7.Problem with a credit reporting company's investigation into an existing problem 1
8.Struggling to pay your loan 1

Complaints by Year

Year Complaints
2018 1
2021 1
2023 4
2024 1
2025 2
2026year in progress 1

Complaints by State (Top 15)

New York 10

Company Responses

Closed with explanation 10

What the CFPB Complaint Record Shows for Buffalo Auto Acceptance Corp.

Buffalo Auto Acceptance Corp. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Repossession" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Buffalo Auto Acceptance Corp. have?

10 complaints have been filed against Buffalo Auto Acceptance Corp. with the CFPB overall - 2 of them in the past year.

Does Buffalo Auto Acceptance Corp. respond to complaints on time?

Buffalo Auto Acceptance Corp.'s CFPB timely-response rate is 90%.

What product generates the most complaints for Buffalo Auto Acceptance Corp.?

Among all products tied to Buffalo Auto Acceptance Corp., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Buffalo Auto Acceptance Corp.?

The most common issue reported by consumers about Buffalo Auto Acceptance Corp. is "Repossession." All complaint issues are listed above with their counts.

How do I file a complaint against Buffalo Auto Acceptance Corp.?

You can file a complaint against Buffalo Auto Acceptance Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Buffalo Auto Acceptance Corp.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.