CFPB Consumer Complaint Profile

C.Tech Collections, Inc.

Consumers have filed 122 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

122
Total complaints
12
Last 12 months
96.7%
Timely response
12
States affected

The verdict

122 CFPB complaints put C.Tech Collections, Inc. at #1223 out of 3,848 financial companies ranked by complaint volume. It answers 96.7% of complaints on time - above the 93% median for companies with 100+ complaints.

#1223
of 3,848 companies by volume
96.7%
answered on time
Debt collection
most-complained product
12
states with complaints
C.Tech Collections, Inc. timely response rate 96.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 74
Debt collection - Medical 18
Debt collection - I do not know 10
Debt collection - Other (i.e. phone, health club, etc.) 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Debt collection - Other debt 4
Debt collection - Credit card debt 3
Debt collection - Credit card 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 43
2.Written notification about debt 22
3.False statements or representation 13
4.Disclosure verification of debt 10
5.Cont'd attempts collect debt not owed 9
6.Took or threatened to take negative or legal action 8
7.Communication tactics 6
8.Incorrect information on your report 4
9.Electronic communications 2
10.Problem with a credit reporting company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2013 2
2014 5
2015 8
2016 10
2017 7
2018 6
2019 14
2020 11
2021 13
2022 13
2023 8
2024 11
2025 10
2026 4

Complaints by State (Top 15)

New York 69
New Jersey 32
California 4
Pennsylvania 3
Illinois 2
New Hampshire 2
South Carolina 2
Florida 1
Indiana 1
Delaware 1
Maryland 1
Massachusetts 1

Company Responses

Closed with explanation 122

What the CFPB Complaint Record Shows for C.Tech Collections, Inc.

The CFPB Consumer Complaint Database has logged 122 complaints against C.Tech Collections, Inc. overall, with 12 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

C.Tech Collections, Inc.'s timely response rate stands at 96.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 7.7% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does C.Tech Collections, Inc. have?

122 complaints have been filed against C.Tech Collections, Inc. with the CFPB overall - 12 of them in the past year.

Does C.Tech Collections, Inc. respond to complaints on time?

96.7% of the CFPB complaints against C.Tech Collections, Inc. get a response within the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for C.Tech Collections, Inc.?

The most complained-about product for C.Tech Collections, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with C.Tech Collections, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about C.Tech Collections, Inc.; the full issue list with counts is above.

How do I file a complaint against C.Tech Collections, Inc.?

You can file a complaint against C.Tech Collections, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about C.Tech Collections, Inc.?

The CFPB has recorded complaints against C.Tech Collections, Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.