CFPB Consumer Complaint Profile

C.Tech Collections, Inc.

Consumers have filed 122 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

122
Total complaints
Mid-range
12
Last 12 months
96.7%
Timely response
Below median
12
States affected

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The verdict

122 CFPB complaints put C.Tech Collections, Inc. at #1221 out of 3,843 financial companies ranked by complaint volume. It posts a 96.7% on-time response rate, the 37th percentile among companies with 100+ complaints.

#1221
of 3,843 companies by volume
96.7%
on time (37th pctile)
Debt collection
most-complained product
12
states with complaints
D
PlainCredit Trust Score
48/100
C.Tech Collections, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.7%
Share of complaints answered within the CFPB response window
Dispute Rate B 7.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

C.Tech Collections, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.7% Around the middle higher than 37% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

C.Tech Collections, Inc. timely response rate 96.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 74
Debt collection - Medical 18
Debt collection - I do not know 10
Debt collection - Other (i.e. phone, health club, etc.) 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Debt collection - Other debt 4
Debt collection - Credit card debt 3
Debt collection - Credit card 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 43
2.Written notification about debt 22
3.False statements or representation 13
4.Disclosure verification of debt 10
5.Cont'd attempts collect debt not owed 9
6.Took or threatened to take negative or legal action 8
7.Communication tactics 6
8.Incorrect information on your report 4
9.Electronic communications 2
10.Problem with a credit reporting company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2013 2
2014 5
2015 8
2016 10
2017 7
2018 6
2019 14
2020 11
2021 13
2022 13
2023 8
2024 11
2025 10
2026year in progress 4

Complaints by State (Top 15)

New York 69
New Jersey 32
California 4
Pennsylvania 3
Illinois 2
New Hampshire 2
South Carolina 2
Florida 1
Indiana 1
Delaware 1
Maryland 1
Massachusetts 1

Company Responses

Closed with explanation 122

What the CFPB Complaint Record Shows for C.Tech Collections, Inc.

The CFPB Consumer Complaint Database has logged 122 complaints against C.Tech Collections, Inc. overall, with 12 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

C.Tech Collections, Inc.'s timely response rate stands at 96.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 7.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does C.Tech Collections, Inc. have?

122 complaints have been filed against C.Tech Collections, Inc. with the CFPB overall - 12 of them in the past year.

Does C.Tech Collections, Inc. respond to complaints on time?

CFPB complaints against C.Tech Collections, Inc. draw a 96.7% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for C.Tech Collections, Inc.?

The most complained-about product for C.Tech Collections, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with C.Tech Collections, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about C.Tech Collections, Inc.; the full issue list with counts is above.

How do I file a complaint against C.Tech Collections, Inc.?

You can file a complaint against C.Tech Collections, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about C.Tech Collections, Inc.?

The CFPB has recorded complaints against C.Tech Collections, Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for C.Tech Collections, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026