CFPB Consumer Complaint Profile
Credit Protection Association, L.P.
1,049 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 1,049
- Total complaints
- 0
- Last 12 months
- 90.6%
- Timely response
- 51
- States affected
The verdict
Credit Protection Association, L.P. ranks #313 of 3,848 financial companies by CFPB complaint volume, with 1,049 complaints on record. It answers 90.6% of complaints on time - below the 93% median for companies with 100+ complaints.
- #313
- of 3,848 companies by volume
- 90.6%
- answered on time
- Debt collection
- most-complained product
- 51
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 64 |
| 2014 | 201 |
| 2015 | 171 |
| 2016 | 121 |
| 2017 | 190 |
| 2018 | 131 |
| 2019 | 110 |
| 2020 | 42 |
| 2021 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Protection Association, L.P.
Credit Protection Association, L.P. carries 1,049 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 51 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Credit Protection Association, L.P.'s timely response rate stands at 90.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 37.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Protection Association, L.P. have?
Credit Protection Association, L.P. has 1,049 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Credit Protection Association, L.P. respond to complaints on time?
90.6% of the CFPB complaints against Credit Protection Association, L.P. get a response within the expected window.
What product generates the most complaints for Credit Protection Association, L.P.?
"Debt collection" draws more CFPB complaints against Credit Protection Association, L.P. than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Protection Association, L.P.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Credit Protection Association, L.P. - see all issues and counts above.
How do I file a complaint against Credit Protection Association, L.P.?
You can file a complaint against Credit Protection Association, L.P. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Protection Association, L.P.?
The CFPB has recorded complaints against Credit Protection Association, L.P. from 51 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,049)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.