CFPB Consumer Complaint Profile
Credit Protection Association, L.P.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,049
- Total complaints
- Among the highest
- 0
- Last 12 months
- 90.6%
- Timely response
- Bottom quartile
- 51
- States affected
The verdict
Credit Protection Association, L.P. ranks #314 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 19th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- FL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Protection Association, L.P. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.6% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2020 to 2021 complete years
- Annual CFPB complaint volume moved from 42 in 2020 to 19 in 2021 (2020 → 2021).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 64 |
| 2014 | 201 |
| 2015 | 171 |
| 2016 | 121 |
| 2017 | 190 |
| 2018 | 131 |
| 2019 | 110 |
| 2020 | 42 |
| 2021 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Protection Association, L.P.
Credit Protection Association, L.P. draws a nationwide spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Protection Association, L.P.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Credit Protection Association, L.P. have?
Credit Protection Association, L.P. has 1,049 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Credit Protection Association, L.P. respond to complaints on time?
CFPB complaints against Credit Protection Association, L.P. draw a 90.6% timely-response rate inside the expected window.
What product generates the most complaints for Credit Protection Association, L.P.?
"Debt collection" draws more CFPB complaints against Credit Protection Association, L.P. than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Protection Association, L.P.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Credit Protection Association, L.P. - see all issues and counts above.
How do I file a complaint against Credit Protection Association, L.P.?
You can file a complaint against Credit Protection Association, L.P. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Protection Association, L.P.?
The CFPB has recorded complaints against Credit Protection Association, L.P. from 51 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.