CFPB Consumer Complaint Profile
Credit Protection Association, L.P.
1,049 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,049
- Total complaints
- Among the highest
- 0
- Last 12 months
- 90.6%
- Timely response
- Bottom quartile
- 51
- States affected
The verdict
Credit Protection Association, L.P. ranks #314 of 3,843 financial companies by CFPB complaint volume, with 1,049 complaints on record. It posts a 90.6% on-time response rate, the 19th percentile among companies with 100+ complaints.
- #314
- of 3,843 companies by volume
- 90.6%
- on time (19th pctile)
- Debt collection
- most-complained product
- 51
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Protection Association, L.P. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.6% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2020 to 2021 complete years
- Annual CFPB complaint volume moved from 42 in 2020 to 19 in 2021 (2020 → 2021).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 64 |
| 2014 | 201 |
| 2015 | 171 |
| 2016 | 121 |
| 2017 | 190 |
| 2018 | 131 |
| 2019 | 110 |
| 2020 | 42 |
| 2021 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Protection Association, L.P.
Credit Protection Association, L.P. carries 1,049 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 51 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Credit Protection Association, L.P.'s timely response rate stands at 90.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 37.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Protection Association, L.P. have?
Credit Protection Association, L.P. has 1,049 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Credit Protection Association, L.P. respond to complaints on time?
CFPB complaints against Credit Protection Association, L.P. draw a 90.6% timely-response rate inside the expected window.
What product generates the most complaints for Credit Protection Association, L.P.?
"Debt collection" draws more CFPB complaints against Credit Protection Association, L.P. than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Protection Association, L.P.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Credit Protection Association, L.P. - see all issues and counts above.
How do I file a complaint against Credit Protection Association, L.P.?
You can file a complaint against Credit Protection Association, L.P. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Protection Association, L.P.?
The CFPB has recorded complaints against Credit Protection Association, L.P. from 51 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Protection Association, L.P.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,049 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.