CFPB Consumer Complaint Profile

Cadillac Accounts Receivable Management

Consumers have filed 36 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

36
Total complaints
Mid-range
0
Last 12 months
94.4%
Timely response
Below median
8
States affected

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The verdict

Cadillac Accounts Receivable Management ranks #2143 of 3,843 financial companies by CFPB complaint volume, with 36 complaints on record. On-time replies land at 94.4%, the 27th percentile for the 100+ complaint peer group.

#2143
of 3,843 companies by volume
94.4%
on time (27th pctile)
Debt collection
most-complained product
8
states with complaints
F
PlainCredit Trust Score
32/100
Cadillac Accounts Receivable Management · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 94.4%
Share of complaints answered within the CFPB response window
Dispute Rate F 23.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Cadillac Accounts Receivable Management vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

94.4% Around the middle higher than 27% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Cadillac Accounts Receivable Management timely response rate 94.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 12
Debt collection - Medical 11
Debt collection - I do not know 7
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Auto debt 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2

Top Issues

1.Written notification about debt 9
2.Attempts to collect debt not owed 8
3.Cont'd attempts collect debt not owed 7
4.Took or threatened to take negative or legal action 3
5.False statements or representation 2
6.Communication tactics 2
7.Disclosure verification of debt 2
8.Incorrect information on your report 2
9.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2014 5
2015 1
2016 4
2017 6
2018 3
2019 4
2020 4
2021 6
2022 3

Complaints by State (Top 15)

Michigan 26
Indiana 2
Florida 2
Pennsylvania 2
North Carolina 1
Kansas 1
Illinois 1
Ohio 1

Company Responses

Closed with explanation 33
Closed 3

What the CFPB Complaint Record Shows for Cadillac Accounts Receivable Management

Cadillac Accounts Receivable Management carries 36 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Cadillac Accounts Receivable Management's timely response rate stands at 94.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 23.1% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Cadillac Accounts Receivable Management have?

36 complaints have been filed against Cadillac Accounts Receivable Management with the CFPB overall - 0 of them in the past year.

Does Cadillac Accounts Receivable Management respond to complaints on time?

CFPB complaints against Cadillac Accounts Receivable Management draw a 94.4% timely-response rate inside the expected window.

What product generates the most complaints for Cadillac Accounts Receivable Management?

Among all products tied to Cadillac Accounts Receivable Management, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Cadillac Accounts Receivable Management?

Consumers most often cite "Written notification about debt" when complaining about Cadillac Accounts Receivable Management; the full issue list with counts is above.

How do I file a complaint against Cadillac Accounts Receivable Management?

You can file a complaint against Cadillac Accounts Receivable Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Cadillac Accounts Receivable Management?

The CFPB has recorded complaints against Cadillac Accounts Receivable Management from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Cadillac Accounts Receivable Management: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026