CFPB Consumer Complaint Profile
Toyota Motor Credit Corporation
8,124 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 8,124
- Total complaints
- 1,840
- Last 12 months
- 100%
- Timely response
- 54
- States affected
The verdict
8,124 CFPB complaints put Toyota Motor Credit Corporation at #72 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.
- #72
- of 3,848 companies by volume
- 100%
- answered on time
- Vehicle loan or lease
- most-complained product
- 54
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 25 |
| 2013 | 108 |
| 2014 | 174 |
| 2015 | 160 |
| 2016 | 305 |
| 2017 | 416 |
| 2018 | 505 |
| 2019 | 361 |
| 2020 | 475 |
| 2021 | 682 |
| 2022 | 601 |
| 2023 | 811 |
| 2024 | 1,216 |
| 2025 | 1,804 |
| 2026 | 481 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Toyota Motor Credit Corporation
Toyota Motor Credit Corporation carries 8,124 complaints in the CFPB's database, 1,840 of them filed within the past 12 months. Consumers spanning 54 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Toyota Motor Credit Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 23.1% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 6.2% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Toyota Motor Credit Corporation have?
8,124 complaints have been filed against Toyota Motor Credit Corporation with the CFPB overall - 1,840 of them in the past year.
Does Toyota Motor Credit Corporation respond to complaints on time?
100% of the CFPB complaints against Toyota Motor Credit Corporation get a response within the expected window. This is considered excellent.
What product generates the most complaints for Toyota Motor Credit Corporation?
"Vehicle loan or lease" draws more CFPB complaints against Toyota Motor Credit Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Toyota Motor Credit Corporation?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Toyota Motor Credit Corporation - see all issues and counts above.
How do I file a complaint against Toyota Motor Credit Corporation?
You can file a complaint against Toyota Motor Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Toyota Motor Credit Corporation?
Consumers in 54 states and territories have filed complaints about Toyota Motor Credit Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~8,124)
Also handles Vehicle loan or lease
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.