CFPB Consumer Complaint Profile
Dovenmuehle Mortgage, Inc.
2,360 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 2,360
- Total complaints
- Among the highest
- 132
- Last 12 months
- 96.7%
- Timely response
- Below median
- 53
- States affected
The verdict
2,360 CFPB complaints put Dovenmuehle Mortgage, Inc. at #189 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 96.7%, the 37th percentile for the 100+ complaint peer group.
- #189
- of 3,843 companies by volume
- 96.7%
- on time (37th pctile)
- Mortgage
- most-complained product
- 53
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Dovenmuehle Mortgage, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.7% Around the middle higher than 37% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2011 | 2 |
| 2012 | 23 |
| 2013 | 61 |
| 2014 | 97 |
| 2015 | 97 |
| 2016 | 106 |
| 2017 | 141 |
| 2018 | 161 |
| 2019 | 155 |
| 2020 | 390 |
| 2021 | 357 |
| 2022 | 283 |
| 2023 | 198 |
| 2024 | 129 |
| 2025 | 127 |
| 2026year in progress | 33 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Dovenmuehle Mortgage, Inc.
The CFPB Consumer Complaint Database has logged 2,360 complaints against Dovenmuehle Mortgage, Inc. overall, with 132 of those filed in the trailing 12 months. Reports have come from consumers in 53 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Dovenmuehle Mortgage, Inc.'s timely response rate stands at 96.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 23.2% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Dovenmuehle Mortgage, Inc. have?
Dovenmuehle Mortgage, Inc. has 2,360 total consumer complaints filed with the CFPB, with 132 filed in the last 12 months.
Does Dovenmuehle Mortgage, Inc. respond to complaints on time?
Dovenmuehle Mortgage, Inc.'s CFPB timely-response rate is 96.7%. This is considered excellent.
What product generates the most complaints for Dovenmuehle Mortgage, Inc.?
"Mortgage" draws more CFPB complaints against Dovenmuehle Mortgage, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Dovenmuehle Mortgage, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Dovenmuehle Mortgage, Inc.; the full issue list with counts is above.
How do I file a complaint against Dovenmuehle Mortgage, Inc.?
You can file a complaint against Dovenmuehle Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Dovenmuehle Mortgage, Inc.?
Dovenmuehle Mortgage, Inc. has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Dovenmuehle Mortgage, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (2,360 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (23.2% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Dovenmuehle Mortgage, Inc. have?
Dovenmuehle Mortgage, Inc. has 2,360 total consumer complaints filed with the CFPB, with 132 filed in the last 12 months.
Does Dovenmuehle Mortgage, Inc. respond to complaints on time?
Dovenmuehle Mortgage, Inc.'s CFPB timely-response rate is 96.7%. This is considered excellent.
What product generates the most complaints for Dovenmuehle Mortgage, Inc.?
"Mortgage" draws more CFPB complaints against Dovenmuehle Mortgage, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Dovenmuehle Mortgage, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Dovenmuehle Mortgage, Inc.; the full issue list with counts is above.
How do I file a complaint against Dovenmuehle Mortgage, Inc.?
You can file a complaint against Dovenmuehle Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Dovenmuehle Mortgage, Inc.?
Dovenmuehle Mortgage, Inc. has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.