CFPB Consumer Complaint Profile
Dovenmuehle Mortgage, Inc.
2,360 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 2,360
- Total complaints
- 132
- Last 12 months
- 96.7%
- Timely response
- 53
- States affected
The verdict
2,360 CFPB complaints put Dovenmuehle Mortgage, Inc. at #189 out of 3,848 financial companies ranked by complaint volume. 96.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #189
- of 3,848 companies by volume
- 96.7%
- answered on time
- Mortgage
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2011 | 2 |
| 2012 | 23 |
| 2013 | 61 |
| 2014 | 97 |
| 2015 | 97 |
| 2016 | 106 |
| 2017 | 141 |
| 2018 | 161 |
| 2019 | 155 |
| 2020 | 390 |
| 2021 | 357 |
| 2022 | 283 |
| 2023 | 198 |
| 2024 | 129 |
| 2025 | 127 |
| 2026 | 33 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Dovenmuehle Mortgage, Inc.
The CFPB Consumer Complaint Database has logged 2,360 complaints against Dovenmuehle Mortgage, Inc. overall, with 132 of those filed in the trailing 12 months. Reports have come from consumers in 53 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Dovenmuehle Mortgage, Inc.'s timely response rate stands at 96.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 23.2% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 2.2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Dovenmuehle Mortgage, Inc. have?
Dovenmuehle Mortgage, Inc. has 2,360 total consumer complaints filed with the CFPB, with 132 filed in the last 12 months.
Does Dovenmuehle Mortgage, Inc. respond to complaints on time?
Dovenmuehle Mortgage, Inc.'s CFPB timely-response rate is 96.7%. This is considered excellent.
What product generates the most complaints for Dovenmuehle Mortgage, Inc.?
"Mortgage" draws more CFPB complaints against Dovenmuehle Mortgage, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Dovenmuehle Mortgage, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Dovenmuehle Mortgage, Inc.; the full issue list with counts is above.
How do I file a complaint against Dovenmuehle Mortgage, Inc.?
You can file a complaint against Dovenmuehle Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Dovenmuehle Mortgage, Inc.?
Dovenmuehle Mortgage, Inc. has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~2,360)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.