CFPB Consumer Complaint Profile
CARD Corporation
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 395
- Total complaints
- Above average
- 41
- Last 12 months
- 94.7%
- Timely response
- Below median
- 46
- States affected
The verdict
CARD Corporation ranks #579 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 28th percentile in the 100+ complaint peer group.
- Credit card or prepa…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CARD Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.7% Around the middle higher than 28% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 9 |
| 2017 | 16 |
| 2018 | 17 |
| 2019 | 46 |
| 2020 | 41 |
| 2021 | 57 |
| 2022 | 49 |
| 2023 | 45 |
| 2024 | 54 |
| 2025 | 55 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CARD Corporation
In the CFPB record, CARD Corporation has a nationwide complaint footprint. "Credit card or prepaid card" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Problem with a purchase or transfer," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for CARD Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Credit card or prepaid card
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does CARD Corporation have?
395 complaints have been filed against CARD Corporation with the CFPB overall - 41 of them in the past year.
Does CARD Corporation respond to complaints on time?
CARD Corporation has a 94.7% timely response rate to CFPB complaints.
What product generates the most complaints for CARD Corporation?
The most complained-about product for CARD Corporation is "Credit card or prepaid card." You can view the full product breakdown on this page.
What is the most common complaint issue with CARD Corporation?
Consumers most often cite "Problem with a purchase or transfer" when complaining about CARD Corporation; the full issue list with counts is above.
How do I file a complaint against CARD Corporation?
You can file a complaint against CARD Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CARD Corporation?
CARD Corporation has drawn CFPB complaints from 46 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.