CFPB Consumer Complaint Profile
Cascade Creditors Service, llc
Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 1
- Last 12 months
- 50%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Cascade Creditors Service, llc has accumulated 10 complaints, placing it #3715 by volume. It posts a 50% on-time response rate, the 3rd percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 50%
- on time (3rd pctile)
- Credit reporting, cr…
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cascade Creditors Service, llc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
50% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 3 |
| 2019 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cascade Creditors Service, llc
10 complaints against Cascade Creditors Service, llc appear in the CFPB record, including 1 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Credit reporting, credit repair services, or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Cascade Creditors Service, llc draw a 50% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cascade Creditors Service, llc have?
10 complaints have been filed against Cascade Creditors Service, llc with the CFPB overall - 1 of them in the past year.
Does Cascade Creditors Service, llc respond to complaints on time?
Cascade Creditors Service, llc's CFPB timely-response rate is 50%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Cascade Creditors Service, llc?
Among all products tied to Cascade Creditors Service, llc, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cascade Creditors Service, llc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Cascade Creditors Service, llc; the full issue list with counts is above.
How do I file a complaint against Cascade Creditors Service, llc?
You can file a complaint against Cascade Creditors Service, llc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cascade Creditors Service, llc?
The CFPB has recorded complaints against Cascade Creditors Service, llc from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.