CFPB Consumer Complaint Profile

Cedars Business Services, LLC

Consumers have filed 903 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

903
Total complaints
Among the highest
273
Last 12 months
96%
Timely response
Below median
46
States affected

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The verdict

Cedars Business Services, LLC ranks #349 of 3,843 financial companies by CFPB complaint volume, with 903 complaints on record. It posts a 96% on-time response rate, the 34th percentile among companies with 100+ complaints.

#349
of 3,843 companies by volume
96%
on time (34th pctile)
Debt collection
most-complained product
46
states with complaints
F
PlainCredit Trust Score
37/100
Cedars Business Services, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 26.8%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.1%
Share of complaints closed with monetary or non-monetary relief

Cedars Business Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96% Around the middle higher than 34% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 149 in 2024 to 252 in 2025 (2024 → 2025).

See the full year-over-year release diff

Cedars Business Services, LLC timely response rate 96.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 307
Debt collection - Other debt 281
Credit reporting or other personal consumer reports - Credit reporting 78
Debt collection - Medical debt 51
Debt collection - Credit card debt 37
Debt collection - Other (i.e. phone, health club, etc.) 34
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 31
Debt collection - Rental debt 27
Debt collection - Private student loan debt 17
Debt collection - Federal student loan debt 7

Top Issues

1.Attempts to collect debt not owed 398
2.Written notification about debt 107
3.False statements or representation 104
4.Incorrect information on your report 71
5.Took or threatened to take negative or legal action 61
6.Communication tactics 45
7.Cont'd attempts collect debt not owed 30
8.Improper use of your report 22
9.Threatened to contact someone or share information improperly 12
10.Problem with a company's investigation into an existing problem 11

Complaints by Year

Year Complaints
2014 14
2015 20
2016 18
2017 13
2018 36
2019 49
2020 63
2021 53
2022 57
2023 100
2024 149
2025 252
2026year in progress 79

Complaints by State (Top 15)

California 188
Florida 96
Texas 79
Georgia 53
New York 48
Virginia 36
Pennsylvania 31
North Carolina 29
Maryland 28
New Jersey 24
Illinois 23
Ohio 21
Arizona 21
Washington 19
Michigan 17

Company Responses

Closed with explanation 878
In progress 18
Closed 6
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Cedars Business Services, LLC

Cedars Business Services, LLC carries 903 complaints in the CFPB's database, 273 of them filed within the past 12 months. Consumers spanning 46 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Cedars Business Services, LLC's timely response rate stands at 96%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 26.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.1% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Cedars Business Services, LLC have?

Cedars Business Services, LLC has 903 total consumer complaints filed with the CFPB, with 273 filed in the last 12 months.

Does Cedars Business Services, LLC respond to complaints on time?

CFPB complaints against Cedars Business Services, LLC draw a 96% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Cedars Business Services, LLC?

Among all products tied to Cedars Business Services, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Cedars Business Services, LLC?

The most common issue reported by consumers about Cedars Business Services, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Cedars Business Services, LLC?

You can file a complaint against Cedars Business Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Cedars Business Services, LLC?

Consumers in 46 states and territories have filed complaints about Cedars Business Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Cedars Business Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026