CFPB Consumer Complaint Profile

Center Street Finance, LP dba CSF Servicing

Behind the 26 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

26
Total complaints
Mid-range
13
Last 12 months
96.2%
Timely response
Below median
10
States affected

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The verdict

Center Street Finance, LP dba CSF Servicing ranks #2538 of 3,843 financial companies by CFPB complaint volume, with 26 complaints on record. Its on-time response rate is 96.2%, the 35th percentile among companies with 100+ complaints.

#2538
of 3,843 companies by volume
96.2%
on time (35th pctile)
Vehicle loan or lease
most-complained product
10
states with complaints
C
PlainCredit Trust Score
57/100
Center Street Finance, LP dba CSF Servicing · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.2%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 3.8%
Share of complaints closed with monetary or non-monetary relief

Center Street Finance, LP dba CSF Servicing vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.2% Around the middle higher than 35% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Center Street Finance, LP dba CSF Servicing timely response rate 96.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 8
Credit reporting or other personal consumer reports - Credit reporting 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Debt collection - I do not know 3
Debt collection - Auto debt 3
Credit reporting or other personal consumer reports - Other personal consumer report 2
Debt collection - Other debt 1

Top Issues

1.Incorrect information on your report 7
2.Problem with a company's investigation into an existing problem 3
3.Repossession 3
4.Problem with a credit reporting company's investigation into an existing problem 2
5.Took or threatened to take negative or legal action 2
6.False statements or representation 2
7.Improper use of your report 2
8.Written notification about debt 2
9.Struggling to pay your loan 1
10.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2019 2
2020 1
2021 1
2022 4
2024 3
2025 11
2026year in progress 4

Complaints by State (Top 15)

Texas 8
Florida 3
Georgia 3
Ohio 3
New Jersey 2
Maryland 2
South Carolina 2
Virginia 1
Alabama 1
Mississippi 1

Company Responses

Closed with explanation 25
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Center Street Finance, LP dba CSF Servicing

Center Street Finance, LP dba CSF Servicing carries 26 complaints in the CFPB's database, 13 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Center Street Finance, LP dba CSF Servicing's timely response rate stands at 96.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.8% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Center Street Finance, LP dba CSF Servicing have?

The CFPB has logged 26 complaints against Center Street Finance, LP dba CSF Servicing to date, of which 13 came in over the last 12 months.

Does Center Street Finance, LP dba CSF Servicing respond to complaints on time?

Center Street Finance, LP dba CSF Servicing's CFPB timely-response rate is 96.2%. That is a strong response record by CFPB standards.

What product generates the most complaints for Center Street Finance, LP dba CSF Servicing?

Among all products tied to Center Street Finance, LP dba CSF Servicing, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Center Street Finance, LP dba CSF Servicing?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Center Street Finance, LP dba CSF Servicing - see all issues and counts above.

How do I file a complaint against Center Street Finance, LP dba CSF Servicing?

You can file a complaint against Center Street Finance, LP dba CSF Servicing directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Center Street Finance, LP dba CSF Servicing?

The CFPB has recorded complaints against Center Street Finance, LP dba CSF Servicing from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026