CFPB Consumer Complaint Profile
CFM Group LLC
Behind the 45 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 45
- Total complaints
- Mid-range
- 2
- Last 12 months
- 95.6%
- Timely response
- Below median
- 17
- States affected
The verdict
45 CFPB complaints put CFM Group LLC at #1934 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 95.6%, the 32nd percentile among companies with 100+ complaints.
- #1934
- of 3,843 companies by volume
- 95.6%
- on time (32nd pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CFM Group LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.6% Around the middle higher than 32% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 8 |
| 2017 | 11 |
| 2018 | 4 |
| 2019 | 6 |
| 2021 | 1 |
| 2022 | 1 |
| 2024 | 2 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CFM Group LLC
The CFPB Consumer Complaint Database has logged 45 complaints against CFM Group LLC overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against CFM Group LLC draw a 95.6% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 26.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 20%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does CFM Group LLC have?
CFM Group LLC has 45 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does CFM Group LLC respond to complaints on time?
CFPB complaints against CFM Group LLC draw a 95.6% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for CFM Group LLC?
"Debt collection" draws more CFPB complaints against CFM Group LLC than any other product - see the full breakdown above.
What is the most common complaint issue with CFM Group LLC?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against CFM Group LLC - see all issues and counts above.
How do I file a complaint against CFM Group LLC?
You can file a complaint against CFM Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CFM Group LLC?
The CFPB has recorded complaints against CFM Group LLC from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for CFM Group LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (26.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.