CFPB Consumer Complaint Profile
CMM Finance, Inc.
What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 6
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 1
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, CMM Finance, Inc. sits at #3589, with 11 complaints logged. It posts a 90.9% on-time response rate, the 19th percentile among companies with 100+ complaints.
- #3589
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Vehicle loan or lease
- most-complained product
- 1
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CMM Finance, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2023 | 1 |
| 2025 | 5 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CMM Finance, Inc.
11 complaints against CMM Finance, Inc. appear in the CFPB record, including 6 from the trailing year. The 1 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, CMM Finance, Inc. posts a 90.9% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, 27.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does CMM Finance, Inc. have?
The CFPB has logged 11 complaints against CMM Finance, Inc. to date, of which 6 came in over the last 12 months.
Does CMM Finance, Inc. respond to complaints on time?
CMM Finance, Inc. has a 90.9% timely response rate to CFPB complaints.
What product generates the most complaints for CMM Finance, Inc.?
"Vehicle loan or lease" draws more CFPB complaints against CMM Finance, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with CMM Finance, Inc.?
The most common issue reported by consumers about CMM Finance, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against CMM Finance, Inc.?
You can file a complaint against CMM Finance, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.