CFPB Consumer Complaint Profile

Coast to Coast Financial Solutions, Inc.

186 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

186
Total complaints
Mid-range
27
Last 12 months
56.5%
Timely response
Bottom decile
30
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Coast to Coast Financial Solutions, Inc. sits at #981, with 186 complaints logged. It posts a 56.5% on-time response rate, the 4th percentile among companies with 100+ complaints.

#981
of 3,843 companies by volume
56.5%
on time (4th pctile)
Debt collection
most-complained product
30
states with complaints
F
PlainCredit Trust Score
34/100
Coast to Coast Financial Solutions, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 56.5%
Share of complaints answered within the CFPB response window
Dispute Rate C 13.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.5%
Share of complaints closed with monetary or non-monetary relief

Coast to Coast Financial Solutions, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

56.5% Among the lowest higher than 4% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Coast to Coast Financial Solutions, Inc. timely response rate 56.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 76
Debt collection - Other (i.e. phone, health club, etc.) 41
Debt collection - I do not know 39
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 8
Credit reporting or other personal consumer reports - Credit reporting 6
Debt collection - Medical debt 6
Debt collection - Credit card debt 5
Debt collection - Telecommunications debt 2
Debt collection - Rental debt 2
Debt or credit management - Debt settlement 1

Top Issues

1.Attempts to collect debt not owed 68
2.Cont'd attempts collect debt not owed 30
3.Written notification about debt 27
4.False statements or representation 16
5.Took or threatened to take negative or legal action 14
6.Disclosure verification of debt 10
7.Incorrect information on your report 7
8.Communication tactics 4
9.Improper use of your report 3
10.Problem with a credit reporting company's investigation into an existing problem 3

Complaints by Year

Year Complaints
2013 1
2014 13
2015 21
2016 11
2017 9
2018 8
2019 10
2020 8
2021 18
2022 8
2023 19
2024 27
2025 29
2026year in progress 4

Complaints by State (Top 15)

California 52
Ohio 24
Florida 11
Kentucky 10
Minnesota 9
Georgia 9
Michigan 8
North Carolina 7
Texas 7
Virginia 6
Nevada 5
Washington 4
Indiana 4
Pennsylvania 4
South Carolina 4

Company Responses

Closed with explanation 145
Closed 29
Untimely response 11
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Coast to Coast Financial Solutions, Inc.

Coast to Coast Financial Solutions, Inc. carries 186 complaints in the CFPB's database, 27 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Coast to Coast Financial Solutions, Inc. draw a 56.5% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 13% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.5% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Coast to Coast Financial Solutions, Inc. have?

The CFPB has logged 186 complaints against Coast to Coast Financial Solutions, Inc. to date, of which 27 came in over the last 12 months.

Does Coast to Coast Financial Solutions, Inc. respond to complaints on time?

Coast to Coast Financial Solutions, Inc.'s CFPB timely-response rate is 56.5%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Coast to Coast Financial Solutions, Inc.?

Among all products tied to Coast to Coast Financial Solutions, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Coast to Coast Financial Solutions, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Coast to Coast Financial Solutions, Inc.; the full issue list with counts is above.

How do I file a complaint against Coast to Coast Financial Solutions, Inc.?

You can file a complaint against Coast to Coast Financial Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Coast to Coast Financial Solutions, Inc.?

The CFPB has recorded complaints against Coast to Coast Financial Solutions, Inc. from 30 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Coast to Coast Financial Solutions, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026