CFPB Consumer Complaint Profile
The Receivable Management Services LLC
Behind the 1,679 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 1,679
- Total complaints
- Among the highest
- 512
- Last 12 months
- 99.9%
- Timely response
- Top decile
- 52
- States affected
The verdict
The Receivable Management Services LLC ranks #241 of 3,843 financial companies by CFPB complaint volume, with 1,679 complaints on record. It posts a 99.9% on-time response rate, the 82nd percentile among companies with 100+ complaints.
- #241
- of 3,843 companies by volume
- 99.9%
- on time (82nd pctile)
- Debt collection
- most-complained product
- 52
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Receivable Management Services LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.9% Top 18% higher than 82% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 245 in 2024 to 473 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 17 |
| 2014 | 23 |
| 2015 | 35 |
| 2016 | 31 |
| 2017 | 72 |
| 2018 | 72 |
| 2019 | 86 |
| 2020 | 102 |
| 2021 | 124 |
| 2022 | 125 |
| 2023 | 129 |
| 2024 | 245 |
| 2025 | 473 |
| 2026year in progress | 145 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Receivable Management Services LLC
The CFPB Consumer Complaint Database has logged 1,679 complaints against The Receivable Management Services LLC overall, with 512 of those filed in the trailing 12 months. Reports have come from consumers in 52 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The Receivable Management Services LLC's timely response rate stands at 99.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 12.9% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 8.6%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Receivable Management Services LLC have?
The CFPB has logged 1,679 complaints against The Receivable Management Services LLC to date, of which 512 came in over the last 12 months.
Does The Receivable Management Services LLC respond to complaints on time?
The Receivable Management Services LLC has a 99.9% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for The Receivable Management Services LLC?
Among all products tied to The Receivable Management Services LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Receivable Management Services LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about The Receivable Management Services LLC; the full issue list with counts is above.
How do I file a complaint against The Receivable Management Services LLC?
You can file a complaint against The Receivable Management Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Receivable Management Services LLC?
The CFPB has recorded complaints against The Receivable Management Services LLC from 52 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Receivable Management Services LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,679 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.