CFPB Consumer Complaint Profile
The Receivable Management Services LLC
Behind the 1,679 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 1,679
- Total complaints
- 512
- Last 12 months
- 99.9%
- Timely response
- 52
- States affected
The verdict
The Receivable Management Services LLC ranks #241 of 3,848 financial companies by CFPB complaint volume, with 1,679 complaints on record. It answers 99.9% of complaints on time - above the 93% median for companies with 100+ complaints.
- #241
- of 3,848 companies by volume
- 99.9%
- answered on time
- Debt collection
- most-complained product
- 52
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 17 |
| 2014 | 23 |
| 2015 | 35 |
| 2016 | 31 |
| 2017 | 72 |
| 2018 | 72 |
| 2019 | 86 |
| 2020 | 102 |
| 2021 | 124 |
| 2022 | 125 |
| 2023 | 129 |
| 2024 | 245 |
| 2025 | 473 |
| 2026 | 145 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Receivable Management Services LLC
The CFPB Consumer Complaint Database has logged 1,679 complaints against The Receivable Management Services LLC overall, with 512 of those filed in the trailing 12 months. Reports have come from consumers in 52 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The Receivable Management Services LLC's timely response rate stands at 99.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 12.9% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 8.6% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Receivable Management Services LLC have?
The CFPB has logged 1,679 complaints against The Receivable Management Services LLC to date, of which 512 came in over the last 12 months.
Does The Receivable Management Services LLC respond to complaints on time?
The Receivable Management Services LLC has a 99.9% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for The Receivable Management Services LLC?
Among all products tied to The Receivable Management Services LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Receivable Management Services LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about The Receivable Management Services LLC; the full issue list with counts is above.
How do I file a complaint against The Receivable Management Services LLC?
You can file a complaint against The Receivable Management Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Receivable Management Services LLC?
The CFPB has recorded complaints against The Receivable Management Services LLC from 52 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,679)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.