CFPB Consumer Complaint Profile

Coastline Financial Resources, LLC

Consumers have filed 49 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

49
Total complaints
Mid-range
0
Last 12 months
30.6%
Timely response
Bottom decile
18
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Coastline Financial Resources, LLC sits at #1855, with 49 complaints logged. It posts a 30.6% on-time response rate, the 2nd percentile among companies with 100+ complaints.

#1855
of 3,843 companies by volume
30.6%
on time (2nd pctile)
Debt collection
most-complained product
18
states with complaints
F
PlainCredit Trust Score
28/100
Coastline Financial Resources, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 30.6%
Share of complaints answered within the CFPB response window
Dispute Rate B 6.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Coastline Financial Resources, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

30.6% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Coastline Financial Resources, LLC timely response rate 30.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 21
Debt collection - Credit card 15
Debt collection - Medical 6
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Credit card debt 2
Debt collection - Other debt 1

Top Issues

1.Taking/threatening an illegal action 20
2.Communication tactics 9
3.Improper contact or sharing of info 8
4.Cont'd attempts collect debt not owed 5
5.Disclosure verification of debt 4
6.Threatened to contact someone or share information improperly 1
7.Took or threatened to take negative or legal action 1
8.False statements or representation 1

Complaints by Year

Year Complaints
2014 1
2015 23
2016 21
2017 1
2018 1
2019 1
2020 1

Complaints by State (Top 15)

Texas 6
Florida 6
California 5
Georgia 5
Ohio 4
New York 4
Tennessee 3
Pennsylvania 3
Illinois 2
North Carolina 2
Virginia 1
South Carolina 1
Arizona 1
Minnesota 1
Kentucky 1

Company Responses

Closed with explanation 44
Closed 5

What the CFPB Complaint Record Shows for Coastline Financial Resources, LLC

The CFPB Consumer Complaint Database has logged 49 complaints against Coastline Financial Resources, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Coastline Financial Resources, LLC draw a 30.6% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 6.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Coastline Financial Resources, LLC have?

Coastline Financial Resources, LLC has 49 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Coastline Financial Resources, LLC respond to complaints on time?

CFPB complaints against Coastline Financial Resources, LLC draw a 30.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Coastline Financial Resources, LLC?

The most complained-about product for Coastline Financial Resources, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Coastline Financial Resources, LLC?

"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Coastline Financial Resources, LLC - see all issues and counts above.

How do I file a complaint against Coastline Financial Resources, LLC?

You can file a complaint against Coastline Financial Resources, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Coastline Financial Resources, LLC?

Consumers in 18 states and territories have filed complaints about Coastline Financial Resources, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Coastline Financial Resources, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (6.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026