CFPB Consumer Complaint Profile

Collectibles Management Resources

Consumers have filed 47 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

47
Total complaints
Mid-range
4
Last 12 months
97.9%
Timely response
Below median
4
States affected

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The verdict

Collectibles Management Resources ranks #1895 of 3,843 financial companies by CFPB complaint volume, with 47 complaints on record. On-time replies land at 97.9%, the 47th percentile for the 100+ complaint peer group.

#1895
of 3,843 companies by volume
97.9%
on time (47th pctile)
Debt collection
most-complained product
4
states with complaints
D
PlainCredit Trust Score
48/100
Collectibles Management Resources · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 97.9%
Share of complaints answered within the CFPB response window
Dispute Rate F 33.3%
Share of responses the consumer disputed (lower is better)
Relief Rate C 4.3%
Share of complaints closed with monetary or non-monetary relief

Collectibles Management Resources vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.9% Around the middle higher than 47% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Collectibles Management Resources timely response rate 97.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 10
Debt collection - Other (i.e. phone, health club, etc.) 9
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9
Debt collection - Other debt 8
Credit reporting or other personal consumer reports - Credit reporting 4
Debt collection - I do not know 4
Debt collection - Medical 2
Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 10
2.Written notification about debt 8
3.Incorrect information on your report 7
4.Cont'd attempts collect debt not owed 5
5.False statements or representation 3
6.Improper use of your report 3
7.Problem with a company's investigation into an existing problem 2
8.Took or threatened to take negative or legal action 2
9.Improper contact or sharing of info 2
10.Communication tactics 2

Complaints by Year

Year Complaints
2014 9
2016 3
2017 1
2018 2
2019 1
2020 2
2021 8
2022 9
2023 2
2024 6
2025 4

Complaints by State (Top 15)

California 42
Texas 3
Georgia 1
Washington 1

Company Responses

Closed with explanation 45
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Collectibles Management Resources

The CFPB Consumer Complaint Database has logged 47 complaints against Collectibles Management Resources overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Collectibles Management Resources posts a 97.9% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 33.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 4.3% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Collectibles Management Resources have?

47 complaints have been filed against Collectibles Management Resources with the CFPB overall - 4 of them in the past year.

Does Collectibles Management Resources respond to complaints on time?

Collectibles Management Resources's CFPB timely-response rate is 97.9%. That is a strong response record by CFPB standards.

What product generates the most complaints for Collectibles Management Resources?

"Debt collection" draws more CFPB complaints against Collectibles Management Resources than any other product - see the full breakdown above.

What is the most common complaint issue with Collectibles Management Resources?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collectibles Management Resources - see all issues and counts above.

How do I file a complaint against Collectibles Management Resources?

You can file a complaint against Collectibles Management Resources directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Collectibles Management Resources?

Consumers in 4 states and territories have filed complaints about Collectibles Management Resources with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Collectibles Management Resources: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (33.3% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026