CFPB Consumer Complaint Profile
Concorde Auto Management, LLC DBA Concorde Auto Acceptance
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 45
- Total complaints
- Mid-range
- 14
- Last 12 months
- 100%
- Timely response
- Top decile
- 3
- States affected
The verdict
Concorde Auto Management, LLC DBA Concorde Auto Acceptance ranks #1934 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 86th percentile among companies with 100+ complaints.
- Vehicle loan or lease
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Concorde Auto Management, LLC DBA Concorde Auto Acceptance vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 5 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 6 |
| 2025 | 15 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Concorde Auto Management, LLC DBA Concorde Auto Acceptance
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Concorde Auto Management, LLC DBA Concorde Auto Acceptance, with consumers across the country filing against it. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Concorde Auto Management, LLC DBA Concorde Auto Acceptance have?
Concorde Auto Management, LLC DBA Concorde Auto Acceptance has 45 total consumer complaints filed with the CFPB, with 14 filed in the last 12 months.
Does Concorde Auto Management, LLC DBA Concorde Auto Acceptance respond to complaints on time?
CFPB complaints against Concorde Auto Management, LLC DBA Concorde Auto Acceptance draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
Among all products tied to Concorde Auto Management, LLC DBA Concorde Auto Acceptance, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
The most common issue reported by consumers about Concorde Auto Management, LLC DBA Concorde Auto Acceptance is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
You can file a complaint against Concorde Auto Management, LLC DBA Concorde Auto Acceptance directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
Concorde Auto Management, LLC DBA Concorde Auto Acceptance has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.