CFPB Consumer Complaint Profile
Concorde Auto Management, LLC DBA Concorde Auto Acceptance
Behind the 45 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 45
- Total complaints
- 14
- Last 12 months
- 100%
- Timely response
- 3
- States affected
The verdict
Concorde Auto Management, LLC DBA Concorde Auto Acceptance ranks #1936 of 3,848 financial companies by CFPB complaint volume, with 45 complaints on record. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1936
- of 3,848 companies by volume
- 100%
- answered on time
- Vehicle loan or lease
- most-complained product
- 3
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 5 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 6 |
| 2025 | 15 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Concorde Auto Management, LLC DBA Concorde Auto Acceptance
The CFPB Consumer Complaint Database has logged 45 complaints against Concorde Auto Management, LLC DBA Concorde Auto Acceptance overall, with 14 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
100% of CFPB-forwarded complaints against Concorde Auto Management, LLC DBA Concorde Auto Acceptance get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. 8.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Concorde Auto Management, LLC DBA Concorde Auto Acceptance have?
Concorde Auto Management, LLC DBA Concorde Auto Acceptance has 45 total consumer complaints filed with the CFPB, with 14 filed in the last 12 months.
Does Concorde Auto Management, LLC DBA Concorde Auto Acceptance respond to complaints on time?
100% of the CFPB complaints against Concorde Auto Management, LLC DBA Concorde Auto Acceptance get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
Among all products tied to Concorde Auto Management, LLC DBA Concorde Auto Acceptance, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
The most common issue reported by consumers about Concorde Auto Management, LLC DBA Concorde Auto Acceptance is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
You can file a complaint against Concorde Auto Management, LLC DBA Concorde Auto Acceptance directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Concorde Auto Management, LLC DBA Concorde Auto Acceptance?
Concorde Auto Management, LLC DBA Concorde Auto Acceptance has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~45)
Also handles Vehicle loan or lease
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.