CFPB Consumer Complaint Profile

Consolidated Management Group, LLC

What 60 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

60
Total complaints
Mid-range
3
Last 12 months
70%
Timely response
Bottom decile
23
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Consolidated Management Group, LLC sits at #1675, with 60 complaints logged. Its on-time response rate is 70%, the 6th percentile among companies with 100+ complaints.

#1675
of 3,843 companies by volume
70%
on time (6th pctile)
Debt collection
most-complained product
23
states with complaints
D
PlainCredit Trust Score
42/100
Consolidated Management Group, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 70.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 26.3%
Share of responses the consumer disputed (lower is better)
Relief Rate A 20.0%
Share of complaints closed with monetary or non-monetary relief

Consolidated Management Group, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

70% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Consolidated Management Group, LLC timely response rate 70.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 26
Debt collection - I do not know 14
Debt collection - Other debt 6
Debt collection - Payday loan debt 4
Credit reporting or other personal consumer reports - Credit reporting 2
Credit card - General-purpose credit card or charge card 2
Debt collection - Other (i.e. phone, health club, etc.) 1
Payday loan, title loan, or personal loan - Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Credit card debt 1

Top Issues

1.Communication tactics 18
2.Improper contact or sharing of info 11
3.Taking/threatening an illegal action 6
4.Cont'd attempts collect debt not owed 4
5.Attempts to collect debt not owed 4
6.Disclosure verification of debt 3
7.False statements or representation 3
8.Took or threatened to take negative or legal action 3
9.Incorrect information on your report 2
10.Can't contact lender or servicer 1

Complaints by Year

Year Complaints
2013 1
2014 29
2015 6
2016 2
2017 3
2018 3
2019 5
2020 2
2021 2
2022 1
2023 1
2024 2
2025 3

Complaints by State (Top 15)

Texas 16
California 6
Nevada 3
Louisiana 3
Wisconsin 3
New Mexico 3
Pennsylvania 3
Tennessee 3
Missouri 2
South Carolina 2
Florida 2
Ohio 2
Illinois 2
Oregon 1
New Hampshire 1

Company Responses

Closed with explanation 37
Closed with non-monetary relief 12
Untimely response 7
Closed 4

What the CFPB Complaint Record Shows for Consolidated Management Group, LLC

The CFPB Consumer Complaint Database has logged 60 complaints against Consolidated Management Group, LLC overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 23 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Consolidated Management Group, LLC posts a 70% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 26.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 20%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Consolidated Management Group, LLC have?

Consolidated Management Group, LLC has 60 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Consolidated Management Group, LLC respond to complaints on time?

CFPB complaints against Consolidated Management Group, LLC draw a 70% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Consolidated Management Group, LLC?

The most complained-about product for Consolidated Management Group, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Consolidated Management Group, LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Consolidated Management Group, LLC - see all issues and counts above.

How do I file a complaint against Consolidated Management Group, LLC?

You can file a complaint against Consolidated Management Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Consolidated Management Group, LLC?

Consumers in 23 states and territories have filed complaints about Consolidated Management Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Consolidated Management Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026