CFPB Consumer Complaint Profile
Aargon Agency, Inc.
Behind the 2,921 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 2,921
- Total complaints
- Among the highest
- 758
- Last 12 months
- 94.1%
- Timely response
- Below median
- 50
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Aargon Agency, Inc. has accumulated 2,921 complaints, placing it #159 by volume. It posts a 94.1% on-time response rate, the 26th percentile among companies with 100+ complaints.
- #159
- of 3,843 companies by volume
- 94.1%
- on time (26th pctile)
- Debt collection
- most-complained product
- 50
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Aargon Agency, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 371 in 2024 to 651 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 10 |
| 2014 | 51 |
| 2015 | 95 |
| 2016 | 96 |
| 2017 | 143 |
| 2018 | 138 |
| 2019 | 129 |
| 2020 | 211 |
| 2021 | 317 |
| 2022 | 255 |
| 2023 | 226 |
| 2024 | 371 |
| 2025 | 651 |
| 2026year in progress | 228 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Aargon Agency, Inc.
Aargon Agency, Inc. carries 2,921 complaints in the CFPB's database, 758 of them filed within the past 12 months. Consumers spanning 50 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Aargon Agency, Inc. posts a 94.1% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 26.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Aargon Agency, Inc. have?
The CFPB has logged 2,921 complaints against Aargon Agency, Inc. to date, of which 758 came in over the last 12 months.
Does Aargon Agency, Inc. respond to complaints on time?
Aargon Agency, Inc. has a 94.1% timely response rate to CFPB complaints.
What product generates the most complaints for Aargon Agency, Inc.?
"Debt collection" draws more CFPB complaints against Aargon Agency, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Aargon Agency, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Aargon Agency, Inc.; the full issue list with counts is above.
How do I file a complaint against Aargon Agency, Inc.?
You can file a complaint against Aargon Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Aargon Agency, Inc.?
Aargon Agency, Inc. has drawn CFPB complaints from 50 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Aargon Agency, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (2,921 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (26.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.