CFPB Consumer Complaint Profile

Aargon Agency, Inc.

Behind the 2,921 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

2,921
Total complaints
758
Last 12 months
94.1%
Timely response
50
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Aargon Agency, Inc. has accumulated 2,921 complaints, placing it #159 by volume. It answers 94.1% of complaints on time - above the 93% median for companies with 100+ complaints.

#159
of 3,848 companies by volume
94.1%
answered on time
Debt collection
most-complained product
50
states with complaints
Aargon Agency, Inc. timely response rate 94.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 785
Debt collection - Medical debt 691
Debt collection - Other debt 567
Credit reporting or other personal consumer reports - Credit reporting 323
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 223
Debt collection - Other (i.e. phone, health club, etc.) 113
Debt collection - Medical 110
Debt collection - Credit card debt 43
Debt collection - Telecommunications debt 26
Credit reporting 7

Top Issues

1.Attempts to collect debt not owed 1,044
2.Written notification about debt 485
3.Incorrect information on your report 282
4.False statements or representation 255
5.Took or threatened to take negative or legal action 191
6.Cont'd attempts collect debt not owed 151
7.Improper use of your report 116
8.Communication tactics 109
9.Disclosure verification of debt 83
10.Problem with a company's investigation into an existing problem 79

Complaints by Year

Year Complaints
2013 10
2014 51
2015 95
2016 96
2017 143
2018 138
2019 129
2020 211
2021 317
2022 255
2023 226
2024 371
2025 651
2026 228

Complaints by State (Top 15)

Nevada 626
Texas 299
California 271
Illinois 248
Florida 236
Missouri 142
Maryland 111
South Carolina 106
Pennsylvania 82
Georgia 73
New Jersey 70
Colorado 67
Arizona 52
New York 43
Virginia 42

Company Responses

Closed with explanation 2,613
Closed 195
In progress 113

What the CFPB Complaint Record Shows for Aargon Agency, Inc.

Aargon Agency, Inc. carries 2,921 complaints in the CFPB's database, 758 of them filed within the past 12 months. Consumers spanning 50 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Aargon Agency, Inc. answers 94.1% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response was formally disputed in 26.3% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Aargon Agency, Inc. have?

The CFPB has logged 2,921 complaints against Aargon Agency, Inc. to date, of which 758 came in over the last 12 months.

Does Aargon Agency, Inc. respond to complaints on time?

Aargon Agency, Inc. has a 94.1% timely response rate to CFPB complaints.

What product generates the most complaints for Aargon Agency, Inc.?

"Debt collection" draws more CFPB complaints against Aargon Agency, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Aargon Agency, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Aargon Agency, Inc.; the full issue list with counts is above.

How do I file a complaint against Aargon Agency, Inc.?

You can file a complaint against Aargon Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Aargon Agency, Inc.?

Aargon Agency, Inc. has drawn CFPB complaints from 50 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.