CFPB Consumer Complaint Profile
Consumer Asset Management (Texas)
Behind the 20 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 0
- Last 12 months
- 80%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Consumer Asset Management (Texas) has accumulated 20 complaints, placing it #2861 by volume. It posts a 80% on-time response rate, the 9th percentile among companies with 100+ complaints.
- #2861
- of 3,843 companies by volume
- 80%
- on time (9th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consumer Asset Management (Texas) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
80% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 17 |
| 2017 | 1 |
| 2020 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consumer Asset Management (Texas)
20 complaints against Consumer Asset Management (Texas) appear in the CFPB record, including 0 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Taking/threatening an illegal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Consumer Asset Management (Texas) draw a 80% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 5.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consumer Asset Management (Texas) have?
Consumer Asset Management (Texas) has 20 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Consumer Asset Management (Texas) respond to complaints on time?
CFPB complaints against Consumer Asset Management (Texas) draw a 80% timely-response rate inside the expected window.
What product generates the most complaints for Consumer Asset Management (Texas)?
The most complained-about product for Consumer Asset Management (Texas) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Consumer Asset Management (Texas)?
The most common issue reported by consumers about Consumer Asset Management (Texas) is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.
How do I file a complaint against Consumer Asset Management (Texas)?
You can file a complaint against Consumer Asset Management (Texas) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consumer Asset Management (Texas)?
The CFPB has recorded complaints against Consumer Asset Management (Texas) from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Consumer Asset Management (Texas): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (5.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.